The Practical Leader

OCTOBER 5, 2011

The CEB study found companies “where employees provide honest feedback substantially outperformed their peers in terms of 10-year TSR (Total Shareholder Return) from 1998–2008. We found that companies rated by their employees in the top quartile in terms of openness of communication have delivered TSR (10-year TSR 1998–2008) of 7.9%

TSR 58

TSR Open-book Letter Execution 58

Harvard Business Review

OCTOBER 3, 2012

In order to find what actions these successful companies took, PA Consulting Group (my employer), working with the authors of The Economist book, Managing Uncertainty , conducted a comprehensive survey. The findings revealed that a group of companies emerged with higher total shareholder return (TSR) than their peers post-recession.

TSR 15

TSR Apparel Consultative Uncertainty 15

Harvard Business Review

OCTOBER 3, 2012

In order to find what actions these successful companies took, PA Consulting Group (my employer), working with the authors of The Economist book, Managing Uncertainty , conducted a comprehensive survey. The findings revealed that a group of companies emerged with higher total shareholder return (TSR) than their peers post-recession.

TSR 8

TSR Apparel Consultative Uncertainty 8