The Practical Leader

OCTOBER 5, 2011

A survey of 300,000 employees shows that open and honest communication pays huge dividends to companies with transparent cultures. The CEB study found companies “where employees provide honest feedback substantially outperformed their peers in terms of 10-year TSR (Total Shareholder Return) from 1998–2008. compared with 2.1%

TSR 58

TSR Open-book Letter Execution 58

Harvard Business Review

OCTOBER 3, 2012

What is even more unbelievable is that Journelle opened its doors in 2007 — when bankruptcy for small businesses skyrocketed. In order to find what actions these successful companies took, PA Consulting Group (my employer), working with the authors of The Economist book, Managing Uncertainty , conducted a comprehensive survey.

TSR 15

TSR Apparel Consultative Uncertainty 15

Harvard Business Review

OCTOBER 3, 2012

What is even more unbelievable is that Journelle opened its doors in 2007 — when bankruptcy for small businesses skyrocketed. In order to find what actions these successful companies took, PA Consulting Group (my employer), working with the authors of The Economist book, Managing Uncertainty , conducted a comprehensive survey.

TSR 8

TSR Apparel Consultative Uncertainty 8