Harvard Business Review

JUNE 4, 2015

These have multiple causes including the shift of the economy to services and information-intensive activities, productivity growth, the appearance of new products and services, demographics, and continued offshoring that now includes services ranging from call centers to medical procedures. Technology to the rescue?

Technology 8

Technology Offshoring Marketing Health Care 8

Harvard Business Review

AUGUST 28, 2017

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

Survey 9

Survey Execution First-mover Advantage Technology 9

Harvard Business Review

AUGUST 5, 2015

The Southeast Asia city’s rapid growth echoes the story of the so-called “unicorns” — technology start-ups that rapidly grew to a billion-dollar valuation and beyond. But as start-ups mature, the grow-at-all-cost narrative will be replaced by a flight to capital efficiency and profitability.

Outsourcing 8

Outsourcing Technology B2B GDP 8

Harvard Business Review

OCTOBER 26, 2015

I believe that industry consolidation may be the death throes of mature industries as they struggle to compete with America’s return to a more entrepreneurial, craft economy. For a long time, technology gave big players a competitive advantage because no one else could afford to be big.

Competitive Advantage 8

Competitive Advantage Pharmaceuticals Industry Trends 8

Harvard Business Review

FEBRUARY 3, 2016

Twenty years ago, Louis Gerstner transformed IBM by emphasizing consulting and technology services — not just technology — to solve customer problems. Insight Center. How technology is changing the way we work. Can the elephant dance again? Corporate Culture for a Digital World. Sponsored by Accenture.

Venture Capitalist 8

Venture Capitalist Short-term ROI Long-term 8

Harvard Business Review

AUGUST 19, 2013

IT professionals need to recognize and embrace the Serendipity Economy in order to better understand the impact of technology investments, improve employee engagement and drive business transformation. Technology investments work the same way. Serendipity into Performance. The measure of value requires external validation.

CTO 8

CTO Franchising CIO Short-term 8