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An Interview with Tesla’s Felicia Mayo on Creating a Culture of Diversity and Inclusion

HR Digest

Creating an Environment that Encourages Cognitive Diversity In a remarkable interview with The HR Digest, Felicia Mayo talks about the value of cognitive diversity in the global business sector and what makes a great leader. Felicia Mayo: I wish I could take credit for us bucking the trend. Diversity drives innovation.

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2019 HR Leaders of the Year

HR Digest

Here is a list of HR leaders who are bringing in diversity, engagement, and innovation to their jobs. Diane Gherson, in her 13-year stint at IBM, has driven the HR process from being process-centric to the more agile and innovative competencies that the new digital era demanded. Felicia Mayo, VP, HR, Diversity & Inclusion, Tesla.

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Genuine Success: Vitality, Service, & Outstanding Performance

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? Add it as a comment.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Leadership Tip: great service cultures give employees leeway and power. Support for customer-focused innovation. Used by permission of HarperCollins Leadership.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Co-founder Partners in Health.

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Why The Best Hospitals Are Managed by Doctors

Harvard Business Review

Doctors were once viewed as ill-prepared for leadership roles because their selection and training led them to become “heroic lone healers.” The emphasis on patient-centered care and efficiency in the delivery of clinical outcomes means that physicians are now being prepared for leadership. ” But this is changing.

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5 Examples of Great Health Care Management

Harvard Business Review

I have worked my entire career in great health systems with fabulous people. And yet, when I go “outside,” I constantly see health care providers working brilliantly together in innovative ways that I had not even imagined. Culture of shared responsibility at Mayo Clinic. They came because we’re the Mayo Clinic.