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Ideas Don't Equal Innovation | N2Growth Blog

N2Growth Blog

As a result of our conversation, I decided to dust-off an old post, give it a few updates, and pass along my thoughts, which can be best summarized as “ Ideas Don’t Equal Innovation. “ It is my hope to help dispel the myth that ideas are inherently good things.

Blog 413
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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. In principle very little; but in practice virtually everything.

Loyalty 419
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Toxic Work Environments | N2Growth Blog

N2Growth Blog

This is why a value based approach to recruiting is a key component when teaming-out the organization, and is especially important as you build a senior leadership group. Here’s the thing – leaders who allow toxic personalities to invade their culture put the health of their entire organization at risk.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. The same companies that exhibit such pride are also, paradoxically, humble in ways that keep an organization both solidly rooted and open to learning and growth.

Airlines 113
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Workplace Gossip | N2Growth Blog

N2Growth Blog

While the emotional distress associated with gossip can be dealt with fairly easily, the political discord that can erupt in an organization can be nothing short of disastrous. Gossip destroys trust, undermines credibility, and is one of the greatest adversaries of a healthy corporate culture. I Think Not.

Blog 419
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Journalism Schools Encouraging Students To Embrace The Hustle

The Horizons Tracker

“Professional schools in general seem to be a means by which we can get a good career,” the researchers explain. Master’s degrees are on the rise but more of them — including journalism degrees — don’t necessarily offer a clear path to a secure career.” Ducking and diving.

PR 74
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Drinking the Talent Kool-Aid | N2Growth Blog

N2Growth Blog

While I’ve often addressed what it really takes to create a talent driven organization, few companies seem willing to make the requisite investments needed to successfully align their actions with their management speak. They often talk the talk, but rarely do they walk the walk. I Think Not. mikemyatt: RT @janemyatt Their sacrifice.

Blog 366