Modern Servant Leader

DECEMBER 18, 2023

The result is a case study in the cost of ignoring employees. For years, IT employees and union representatives had been complaining about the company’s antiquated technology systems. In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table.

Airlines 130

Airlines Cost CIO Servant Leader 130

N2Growth Blog

SEPTEMBER 28, 2020

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?. Selection Methodology. million employees worldwide.

Human Resources 469

Human Resources Globalization Resources Diversity 469

Harvard Business Review

NOVEMBER 14, 2011

Bank of America convenes a local committee of bank leaders in each of its 45 Neighborhood Builders markets then uses a short application and lots of on-the-ground research to select two awardees per community per year. And, as a result, we are now able to identify three key reasons why it has been so effective. It is both local and national.

Case Study 14

Case Study Banking Participative Training 14

Harvard Business Review

JANUARY 27, 2016

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. But Ken knew he couldn’t just go to the executive committee asking for more money to staff up.

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

AUGUST 13, 2012

A terrorist incident, a breakdown of the London rail system, power blackouts, volcanic ash clouds , flooding, an outbreak of infectious disease—the London organizing committee (LOCOG) and the International Olympic Committee (IOC) spent years thinking about every scenario they could imagine.

Risk Management 15

Risk Management Management Committee Insurance 15

Harvard Business Review

NOVEMBER 20, 2013

It’s achieved impressive results since being founded in 2001, and is run by a committee of about ten people. If the structure of the management committee was a problem, they would have failed by now. That’s why these case studies are so important. This kind of thinking assumes: You need a hierarchy to succeed.

Case Study 13

Case Study Committee Software Hamel 13

Strategy Driven

MARCH 18, 2011

Large downturns (such as this recession), technology disruptions, or regulatory shifts create discontinuities that simply accelerate the industry’s evolution toward this equilibrium state. Companies today operate in a business environment that encourages incoherence. The leading companies are getting out in front of this trend.

Resources 53

Resources Industry System Strategy 53