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Mastering the Middle: Unlocking Your Company's Hidden Potential.

Rich Gee Group

People Management: This encompasses a wide range of sub-skills, from delegation and conflict resolution to coaching and performance management. Middle managers need the skills to manage change effectively, including navigating resistance, maintaining morale, and ensuring smooth transitions.

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Three Keys to Getting Leaders to Lead Change and Not Expect You to Do It

Change Starts Here

When leaders delegate leadership of change, it can send the signal that it’s not all that important. Even when they know what they should do, leaders may have their own resistance to doing it, or they may fall back into old patterns of influence. Don’t let them get away with delegating their crucial leadership role to you.

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To Get Consumers to Trust AI, Show Them Its Benefits

Harvard Business Review

See More Videos > See More Videos > In order to understand how firms have systematically enhanced trust in applied AI, my colleagues Monika Hengstler and Selina Duelli and I conducted nine case studies in the transportation and medical device industries.

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Don't Like Your Job? Change It (Without Quitting)

Harvard Business Review

Some people make radical moves; others make small changes" in how they delegate or schedule their day, Wrzesniewski says. Resist complaining. Case Study #1: Integrate your interests into the job. Case Study #2: Start doing the job you want. Job crafting can't turn around any job situation. And it's paid off.

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How to Break Your Addiction to Work

Harvard Business Review

Resist this impulse by doing something you enjoy or look forward to , he says. Case Study #1: Seek encouragement and reset your colleagues’ expectations. ” Case Study #2: Take control of your use of electronics. ” Model better manners at the office. “It’s disrespectful.”

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Making Sense of Zappos’ War on Managers

Harvard Business Review

His struggle to transform the Johnsonville Sausage Company into a beacon of enlightened business was chronicled widely and became a best-selling case study. I enjoyed teaching that case for many years. Issues have to be sorted out rather than delegated up. .” Stayer soon became the darling of management gurus.

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How to Respond When Your Employee Asks for a Raise

Harvard Business Review

Resist the urge to say something like “It’s not up to me” or “I can’t decide that,” which undermines your authority. “Don’t look angry, resistant, or irritated, even if you feel that way,” adds Dillon. ” Case Study #2: Make the case for retention.

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