The Practical Leader

NOVEMBER 21, 2012

The company was diligently surveying and tracking employee engagement and satisfaction with leadership behaviors, teamwork and cooperation, communication, performance management/coaching, and the like. The survey scores were static across the last few years. That calls for a non-linear approach we call cross-training.

Webinar 49

Webinar Survey Cooper Case Study 49

Harvard Business Review

NOVEMBER 14, 2011

Seven years ago, Bank of America launched Neighborhood Builders ®, a program that provides grants and, more importantly, leadership training to managers of "high-potential" non-profit organizations in the communities where the bank does business. It involves both cash and capacity-building.

Case Study 14

Case Study Banking Participative Training 14

Harvard Business Review

NOVEMBER 11, 2015

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Surveying the wreckage, Laura felt queasy. “What’s your view on keeping operations in Bangladesh? ” “Yes,” Jim replied, nodding.

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8

Skip Prichard

JULY 19, 2021

His book, Lessons from the Navy: How to Earn Trust, Lead Teams, and Achieve Organizational Excellence is loaded with advice to help all leaders aspiring to operate at the highest levels. A few months prior, I had been selected to be executive officer, or XO (Chief Operating Officer), of U.S. Naval Hospital Rota, Spain. Mark Brouker.

Leadership 132

Leadership Crisis Learning-by-Doing Team 132

HR Digest

JUNE 24, 2023

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Strategy Driven

JULY 3, 2015

Today's workforce will need three times the amount of training that it now gets if the organization intends to stay in business, remain competitive and tackle the future successfully. Training is rarely allowed to be extensive. Teaching-Training. 7 Biggest Misconceptions About Training: 1. Therein lies the problem.

Education 50

Education Company Succession Mentor 50

Next Level Blog

JULY 23, 2010

The article reports that in a study conducted earlier this year by the insurer, Lloyds, the crew of the Deepwater Horizon rig that exploded in the Gulf of Mexico had significant and ongoing concerns about the safety of the rig. I have the feeling that the disaster in the Gulf will be fodder for leadership case studies for years to come.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Failing to emphasize training. Without employee communications, suggestion boxes, publications, training videos, speeches and other professionally prepared instruments, the company is fooling itself and its customers about the commitment to quality.

Quality 50

Quality Metrics Strategic Planning TQM 50

Strategy Driven

NOVEMBER 10, 2010

Inside you’ll find scenarios, case studies, tips, templates, and checklists that will help you capture and retain your company’s intellectual capital as Baby Boomers leave the workplace. How do your organization’s strategic and operational goals inform what work roles will be needed in the future?

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Harvard Business Review

MARCH 28, 2018

Healthcare is a high stress environment, where, understandably, information security training is often not the top priority. Without adequate security awareness and training, people will recklessly open email messages from strangers, click on suspicious links, and take other needless risks.

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

SEPTEMBER 23, 2015

Agency for Healthcare Research and Quality (AHRQ) rolled out the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey in 2006 to measure standards of hospital care from the patient standpoint. Just two years ago, CMS began to use these survey scores, along with process-of-care measures, to adjust reimbursement rates.

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

FEBRUARY 17, 2012

Over the last ten years we have been researching deshopping in Britain through two mass market retail case studies and surveys of 150 independent retailers and over 500 consumers. Increasingly, deshoppers are operating in packs when returning goods, suggesting that the activity is becoming organized. Communication.

Retail 13

Retail Mass Marketing Customer Loyalty Discount 13

Harvard Business Review

NOVEMBER 6, 2018

We set out to answer these questions at BetterUp this past year, as a follow-up to our study on loneliness at work. Our Meaning and Purpose at Work report , released today, surveyed the experience of workplace meaning among 2,285 American professionals, across 26 industries and a range of pay levels, company sizes, and demographics.

Creativity 15

Creativity Report Conference Mentor 15

Harvard Business Review

APRIL 17, 2017

For example, a survey of more than 1,000 car buyers in Germany showed that only 5% would prefer a fully autonomous vehicle. Based on this cross-case analysis, we found that operational safety and data security are decisive factors in getting people to trust technology.

Technology 9

Technology Transportation Influence Resistance 9

Harvard Business Review

SEPTEMBER 25, 2014

“Just as you would research a new product or service, you need to study the demographics of your current workforce and the projected demographics of your future workforce to determine what they want out of their jobs as these things are different generation to generation,” says Meister. Don’t.

Management 9

Management Mentor Human Resources Incentives 9

Harvard Business Review

AUGUST 31, 2018

To look into this question, I conducted a case study as part of my dissertation research involving 23 women of color at a Fortune 500 company. They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. What made their ascent possible?

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

MARCH 17, 2016

. “Our bodies specialize in survival, so we have a natural bias to avoid situations that might harm us,” says Joseph Grenny, the coauthor of Crucial Conversations and the cofounder of VitalSmarts , a corporate training company. Case Study #1: Show respect for the idea.

Power 8

Power How To Proposal Case Study 8

Strategy Driven

JANUARY 29, 2016

Transforming a sales organization to consistently deliver insights requires new value propositions, case studies and collateral from Marketing, new competencies, skill development, recruiting profiles from HR, and alignment with Operations to refine products and services. What are the Key ‘Transformational’ Levers to Pull?

Metrics 50

Metrics Marketing Strategy Case Study 50

Harvard Business Review

JANUARY 29, 2018

It might also include “data from other divisions or consumer or employee surveys” that point to your success. While you’re waiting, “continue to do good work, sincerely look for ways to increase your impact, and elevate the level at which you operate.” “Be realistic,” she says. Be patient.

How To 8

How To Handbook Metrics Learning-by-Doing 8

Harvard Business Review

MAY 25, 2016

Survey-based reports find that firms are currently spending an estimated $36 billion on storage and infrastructure, and that is expected to double by 2020. However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Insight Center.

Supply Chain 14

Supply Chain Price Airlines Advertising 14

Harvard Business Review

DECEMBER 22, 2016

A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next. ” In this case, McDonald set out to transform the design of VA to help the organization better achieve its mission for veterans. The stakes, in other words, were high.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

MARCH 5, 2012

Sifting through case studies, anecdotes, questionnaire responses, and many other snapshots of entrepreneurial activity in Ghana and a few other places on the continent I was drawn to two major characteristics of African entrepreneurship. In a sense, African entrepreneurs run profit ecosystems rather than business units.

Entrepreneur 16

Entrepreneur Banking Supply Chain Globalization 16

Harvard Business Review

OCTOBER 7, 2011

For years, most sales training has focused on a single core principle: the shortest path to sales success is a deep understanding of your customers' needs. In our book, we present several case studies, but one of our favorites is from W.W. the distributor of maintenance, repair, and operations (MRO) supplies.

Customer Loyalty 15

Customer Loyalty Loyalty Price Case Study 15

Harvard Business Review

JANUARY 28, 2014

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. The next day, Jay visited the board member he knew best, Fred Keeler, a gastroenterologist who had been trained at Harvard. Now it seemed like a hornet’s nest.

Case Study 8

Case Study Banking Ethics Guidelines 8

N2Growth Blog

MAY 17, 2010

Having been trained by one of the best companies in the world on Leadership Development, (GE), in one of the best action learning environments in the world (a high performance culture), I frown on textbook practitioners. When I was going through basic training, my Drill Instructors were all seasoned, experienced, combat veterans.

Blog 291

Blog Leadership Consultative Follow-up 291

Strategy Driven

MARCH 11, 2011

The company cried ‘case study’ from the very beginning, when it segued from the former Houston Natural Gas moniker. These observations are intended to contextualize the Enron case studies in broader terms than were reported in the news media: Conditions Which Allowed It to Occur. Communications.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

OCTOBER 16, 2018

Consider the findings of a Rexer Analytics survey in which more than a third of data analytics professionals say their company never, or only sometimes, puts their analyses to use. What they do need are analyses that solve key commercial and operational problems. But the rest of us? Not so much. The same is true for processing power.

Analysis 8

Analysis How To Tools Hedge 8