Leading Blog

APRIL 12, 2021

The customer is not the retailer but the end-user. Leaders must understand what technology can do for them and have good judgment about how to use it. Most of these digital giants operate with only three or four layers below the CEO. A personalized consumer experience is key to exponential growth. A company does not compete.

Charan 270

Charan Competitive Advantage Core Competence Learning-by-Doing 270

In the CEO Afterlife

MARCH 21, 2016

For sure, in the tech world, it’s hard to imagine success without quick and continuous technology improvement. The means to this end isn’t limited to technology breakthroughs. Fast companies deliver superior results to thousands of customers, retailers, restaurants, and service organizations. What about your world?

Company 145

Company Brand Competitive Advantage Retail 145

Coaching Tip

JULY 9, 2013

First Borders, then Barnes & Noble CEOs make the wrong leadership decisions. As the business grew, it was time for the Borders brothers to hire a professional CEO. Tom Borders told me that they decided to hire a CEO whose experience was in retailing versus a strategic marketing expert. While sales at U.S.

Chief Executive Officer 97

Chief Executive Officer eBook Leadership Leadership Styles 97

The Horizons Tracker

SEPTEMBER 27, 2020

Last year online learning platform Coursera released their first Global Skills Index to try and understand the changing nature of skills development around the world. This surge not only reflects the ongoing interest in digital skills development, but also some of the softer skills that I’ve identified as key in past articles.

Skills 104

Skills GDP Crisis Short-term 104

First Friday Book Synopsis

JULY 13, 2014

His experience cuts across industries and includes technology, consumer products & retail, healthcare, energy, financial services […]. Bob''s blog entries Albert Einstein Apple Berkeley Booth School of Business Brilliant Mistakes Brooke Manville C.K.

Prahalad 93

Prahalad Hamel Core Competence Drucker 93

Leading Blog

JUNE 10, 2013

When the recession hit in 2008, Abercrombie & Fitch (one of their exceptional companies) was criticized for not cutting their prices as most other retailers did. Change whatever you must about your business—your markets, your technologies, your people…anything. Management'

Price 284

Price Discount Charisma Servant Leader 284

First Friday Book Synopsis

MAY 28, 2014

His experience cuts across industries and includes technology, consumer products & retail, healthcare, energy, financial services and transportation companies. His primary focus has been to help client organizations renew […]. Bob''s blog entries Apple Brilliant Mistakes C.K.

Prahalad 75

Prahalad Hamel Core Competence Wilde 75

Marshall Goldsmith

FEBRUARY 8, 2018

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Alan Mulally – Former CEO, Ford and Boeing Commercial Aircraft. CEO Magazine – CEO of the Year. Authority on new technology and communication. Non-profit CEOs. Former CEO, Covestor and CircleLending.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Strategy Driven

MAY 12, 2021

Leapfrogging advances in materials, photonics, optics, and electronics have precipitated a rising demand for 3D display technologies. Similarly, the increased development of 3D games, 3D mobile devices, and 3D movies has stimulated the demand for true 3D displays both in consumer and enterprise applications.

Technology 102

Technology Content Video Globalization 102

Tanveer Naseer

MARCH 10, 2015

For example, if you asked Larry Page, CEO of Google, to define his company, do you think his answer would be, “We’re a search engine”? In other words, Larry Page sees Google as a broad portfolio of science, technology, and Internet-related resources that can be leveraged into almost any meaningful new venture. Not very likely.

How To 100

How To Retail Core Competence Innovation 100

N2Growth Blog

JUNE 14, 2010

My engagements with CEOs often focus on helping them to embrace change through disruptive innovation. Why didn’t Folgers recognize the retail consumer demand for coffee and develop a Starbucks type business model? or my personal favorite, “We need to focus on our core business.&# Why didn’t IBM see Dell coming?

Business Model 361

Business Model Blog Disruptive Innovation Brand 361

HR Digest

NOVEMBER 3, 2020

Has your advocacy helped inspire other companies to grow and develop this stream of employee health and well-being initiatives? Donna Morris: Walmart has long been committed to the growth and development of our associates to support our customers and enable long-term business success. How do you retain star performers to Walmart?

Environment 98

Environment Diversity Leadership Supply Chain 98

Chartered Management Institute

MAY 3, 2023

As the importance of open and honest leadership continues to dominate the media spotlight, I find myself reflecting on how vital relationships are to building a positive working environment, and how important it is for all managers and leaders to develop this skill. How can AI and future technology aid, rather than impair, inclusion?

Policies 121

Policies Article Skills Learning-by-Doing 121

HR Digest

JANUARY 6, 2022

For example, over the past several years, we’ve implemented paid family leave and paid parental leave, as well as extended paid sick leave to part-time retail employees so our employees never have to choose between work and taking care of their own health, a new child, or a sick parent or spouse. At LS&Co.,

Human Resources 52

Human Resources Diversity Resources Retail 52

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 9

Retail Chief Executive Officer Supply Chain Operations 9

Skip Prichard

JUNE 3, 2020

If you want to learn how to develop an experimentation organization, read on. For centuries, we’ve built and organized scientific and technological knowledge through testable explanations and predictions. Consider Kohl’s, the large retailer, which in 2013 was looking for ways to decrease its operating costs. Daniel Kahneman.

Power 95

Power Kahneman Open-book Learning-by-Doing 95

Harvard Business Review

FEBRUARY 1, 2018

As we approach earnings season, investors should listen carefully to what CEOs plan to do with the money. A few have announced year-end bonuses ( AT&T, Comcast ) or wage increases ( some retailers ). One option, of course, is to drive up the stock price by buying back shares, and some CEOs may choose that course.

Supply Chain 8

Supply Chain CEO Discount Retail 8

Harvard Business Review

JULY 11, 2017

One of us is an urban theorist, the other a community-focused real estate developer. EDENS, of which the latter is CEO, has led the revitalization of the 45-acre Union Market district in Northeast Washington, DC. Developers have two primary ways to help create new and better jobs. We think cities can do better.

Real Estate 12

Real Estate Development Long-term Short-term 12

Harvard Business Review

DECEMBER 26, 2014

When looking to hire a new CEO, corporate boards of directors are increasingly bypassing C-level executives and appointing less seasoned leaders. Some recent CEO appointments in these industries include Yahoo!’s Through this effort, we have observed certain characteristics of this emerging trend. Paul Raines.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

AUGUST 17, 2017

Based on evidence that diversity initiatives are more effective if they start at the top , I interviewed 11 CEOs who have made a public commitment to diversity about how they are creating more diverse workforces. About the Interviews I wanted to select a diverse group of CEOs from a range of companies that varied by size and industry.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

FEBRUARY 3, 2017

A half-century later, technology has advanced at breakneck speed. Today there is concerned debate about the impact of technology on the economy and especially on the future of work. We found that half of the activities people are paid to do in the global economy have the potential to be automated using current technology.

CEO 8

CEO Technology Policies Globalization 8

Harvard Business Review

SEPTEMBER 9, 2014

Almost any enterprise you can think of, no matter the industry or sector, is trying (or being pressured by competitors) to use new technology to harness the vast new oceans of data being generated by smartphones, sensors, digital cameras, GPS devices, and myriad other sources of information originating from customers and markets.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

JUNE 21, 2017

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 You could almost hear the three-year plans of every grocer, and nearly every other traditional retailer, grinding through the shredding machines. retail sales, or $391 billion of $4.9

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

MAY 18, 2015

When it comes to social media, today’s CEOs have made a remarkable transition over the past five years. We audited a range of sites and platforms to see how CEOs are engaging socially and compared these results to its 2010 and 2012 findings. WANTED: #CEO for our iconic british brand.

Media 8

Media CEO Video Chief Executive Officer 8

Harvard Business Review

JUNE 12, 2017

The blizzard of conferences, initiatives, articles, and reports on how to prepare for the changes technology will bring to our economy is important. But let’s say that automation really does reduce retail and restaurant employment. Developing Skills that Will Matter in the Future. Here’s why.

Merchandising 8

Merchandising Retail Competitive Advantage Technology 8

Harvard Business Review

OCTOBER 10, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. By activating them, CEOs can generate huge economic, social, and environmental benefits and also selfishly improve their company's profits. So does a CEO go about activating the company's economy?

CEO 9

CEO Company Ramaswamy Health Care 9

Harvard Business Review

OCTOBER 4, 2011

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. Because of the web, social media, and advances in mobile and interactive communications and information technologies, the experiences of human beings are now at the heart of value creation. billion in retail managed resources, of which €8.43

CEO 10

CEO Creativity Automotive Participative 10

The Practical Leader

APRIL 17, 2024

The CEO and second generation owner of this family business was completely frustrated, very unhappy, and hated coming into work every day. But little time is often invested in developing ongoing improvement plans, habits, or approaches. Rarely do we see a leadership team as dysfunctional as this one.

Teamwork 104

Teamwork Restructuring Project Micromanagement 104

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

NOVEMBER 27, 2015

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Strategy Driven

JANUARY 21, 2011

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Harvard Business Review

MARCH 20, 2012

This problem is alarmingly widespread and not limited to start-ups: According to PricewaterhouseCoopers' 15th annual CEO survey , released at last January's World Economic Forum in Davos, Switzerland, nearly 50% of CEOs from all sectors and all corners of the globe say that this skill gap has become more difficult to fill.

Retail 15

Retail Competitive Advantage CEO Banking 15

Harvard Business Review

SEPTEMBER 7, 2016

This seemingly banal transaction speaks volumes to the power of how established retail has pervaded our everyday experience in the United States. I am the cofounder and CEO of BioLite. Customers have myriad channels to discover new products and shop at outdoor gear retailers to explore, evaluate, and choose what they need.

Marketing 8

Marketing Microfinance Retail Development 8

Building Personal Strength

OCTOBER 27, 2010

Is it the clothing retail business? Technology. People who want to be successful should get serious work about developing themselves in all four of these areas. And in my new online self-development service, ProStar Coach. The business. Is it the restaurant business? If so, do you understand that business? Control things?

Skills 44

Skills Bottom-up Video Blog 44

Harvard Business Review

JULY 30, 2018

The word can be uttered by a CEO speaking to employees or Wall Street analysts. But there are thorny cultural, strategic, political, and budget issues that must be confronted by CEOs and other leaders if they want to ensure that their organizations can be hospitable to — rather than hostile to — new ideas.

Innovation 14

Innovation Company Budgeting Survey 14

Harvard Business Review

MARCH 21, 2018

Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. And with today’s technologies, companies now have the ability to see and act on these fluctuations in the moment. The reality is that there is no such archetypical customer.

Loyalty 12

Loyalty Marketing Apparel Maslow 12

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. For all these reasons, Prime has been described by CEO Jeff Bezos as one of the company’s three strategic pillars.

IT Strategy 9

IT Strategy Strategy Core Competence Price 9