Harvard Business Review

MAY 3, 2017

” Yet business leaders who took the CHRO role, including Quinn, report it is the most impactful role in their career, and many would not accept an organizational leadership position that didn’t come with the CHRO role. Of course, they haven’t had a chance to think it through, but that’s the first reaction.”

Quinn 11

Quinn Execution CFO Forrester 11

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

SEPTEMBER 28, 2012

Google may not have a hedge fund, but it's unlikely that high IQ hedge funds aren't using Google's data to better manage their own situational awareness and risk. An HBR Management Puzzle. Google, of course, is hardly the only digital juggernaut supersaturated in an embarrassment of informational riches. BIG DATA INSIGHT CENTER.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

NOVEMBER 30, 2018

Leadership & Developing People Book. From a business strategist who can appear aloof and dismissive of those with less intellectual horsepower, to a general manager who aligns and inspires her region through personal connections and demonstrates genuine care for people. Further Reading. Marc Effron. Add to Cart. Ask for insights.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Let’s see what happens when we connect them rather than manage them — that is, focus on the links rather than the nodes.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

SEPTEMBER 9, 2014

We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. Encourage them to take a leadership role in the transformation. Many retailers, for instance, have had to align their online and in-store sales incentives to avoid channel conflicts.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

SEPTEMBER 22, 2011

Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. Your CFO and finance team can take a leadership role here. On the macro level, you can estimate the value of achieving customer loyalty leadership in terms of market share gains or revenue growth.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

MARCH 18, 2011

Most businesses don't even know what's going to be required in two or three years," says Joseph Weintraub, a professor of management and organizational behavior at Babson College and co-author of the book, The Coaching Manager: Developing Top Talent in Business. "Five years, in today's environment, is very hard to predict.

P&L 16

P&L Committee Career Case Study 16

Harvard Business Review

OCTOBER 26, 2016

She also used them to scout for talent, keeping an eye out for young managers ready to move into more-senior positions and perhaps transfer to headquarters. Tasked with rethinking the bank’s retail approach, she’d rejected the traditional path of expanding the branches. ” Sena needed managers like Meryem on her side.

Case Study 8

Case Study CEO Banking Agility 8