Harvard Business Review

MAY 8, 2014

The story of MBH Architects, a northern California firm that designs retail stores, conveys an important lesson on how to survive such a cash crisis. Retailers halted construction on new stores and shuttered underperforming ones. To use a different company example, one growing financial services firm’s new CFO learned this in 2004.

Crisis 8

Crisis CFO GAAP Banking 8

Terry Starbucker

AUGUST 13, 2017

After all, I had earned it, having just finished a 28 year run as a CPA, cable company VP of Operations, football stadium project manager, VP of Development for another cable company, and finally, a cable company SVP of Operations.

CPA 192

CPA COO CFO Leadership 192

Harvard Business Review

OCTOBER 18, 2018

Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly. ” Nina asked.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

OCTOBER 3, 2018

At one point, the CEO indicated that he would know that the right shift had occurred when the CFO, chief strategy officer, and other C-level leaders were seeking the CMO’s advice on strategic business problems. “I needed to earn the right to be invited into key, firm-level strategic decisions.”

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

MAY 3, 2017

Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR. “I was surprised by how much I personally enjoyed running the HR function versus taking on a CFO role,” said Reses.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

APRIL 18, 2014

The malfunction caused major delays shipping toys to retailers. Not surprisingly, many of those retailers refused to pay when the toys finally did arrive, too late for the holiday season. BlueArc’s devices were high-end, but its management believed it needed a mid-priced product to get it through the recession.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

AUGUST 4, 2015

A new Conference Board study, as CFO magazine reported , reveals some startling growth in greener products at a dozen big companies like Kimberly-Clark, Dow, GE, Siemens, Toshiba, and more. For years, the retail giant has also applied imposing pressure on suppliers to reduce and improve packaging, cut carbon, and much more.

Productivity 8

Productivity Products Chemicals Retail 8

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

AUGUST 30, 2011

But other companies have managed to thrive long after the departure of their talented founders (GE, IBM, Procter & Gamble, HP until recently). According to Fortune Magazine , only one executive at the firm — the CFO — has P&L responsibility. Process skills matter, management skills don't. Why not Apple?

P&L 14

P&L Supply Chain Retail COO 14

Harvard Business Review

MARCH 19, 2015

Unlike his older brother, however, Charles has stayed and manages to survive and thrive. As one of our clients, the gifted CFO of a large manufacturing company, said when he quit the business, “I can’t continue going through life always being the younger brother.” There is a third way, but it isn’t easy.

CFO 8

CFO Retail Follow-up System 8

Harvard Business Review

SEPTEMBER 28, 2012

Google may not have a hedge fund, but it's unlikely that high IQ hedge funds aren't using Google's data to better manage their own situational awareness and risk. An HBR Management Puzzle. Google, of course, is hardly the only digital juggernaut supersaturated in an embarrassment of informational riches. BIG DATA INSIGHT CENTER.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

AUGUST 23, 2012

Just ask Gene Morphis, ex-CFO of clothing retailer Francesca's. The latest enterprise social media management systems, offered by companies like Radian 6 , Hearsay Social , and my company, HootSuite , allow firms to assign limited permissions to certain employees. The risks and penalties are real.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

NOVEMBER 30, 2018

From a business strategist who can appear aloof and dismissive of those with less intellectual horsepower, to a general manager who aligns and inspires her region through personal connections and demonstrates genuine care for people. Management experiences grow generic capabilities that are valuable to all managers, no matter their function.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

AUGUST 5, 2016

So the PPA terms that retailers and tech companies sign have not worked for the heavy guys. They had framing conversations with the CEO and CFO early on to discuss any financial or operational challenges. Is it a liability, an asset, or something else?). Get early buy-in.

Energy 8

Energy Industry Finance CFO 8

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Let’s see what happens when we connect them rather than manage them — that is, focus on the links rather than the nodes.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

SEPTEMBER 9, 2014

We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. Many retailers, for instance, have had to align their online and in-store sales incentives to avoid channel conflicts. IT management Leadership Technology' Why does this happen?

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

SEPTEMBER 22, 2011

Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

MARCH 18, 2011

Most businesses don't even know what's going to be required in two or three years," says Joseph Weintraub, a professor of management and organizational behavior at Babson College and co-author of the book, The Coaching Manager: Developing Top Talent in Business. "Five years, in today's environment, is very hard to predict.

P&L 18

P&L Committee Career Case Study 18

Harvard Business Review

OCTOBER 26, 2016

She also used them to scout for talent, keeping an eye out for young managers ready to move into more-senior positions and perhaps transfer to headquarters. Tasked with rethinking the bank’s retail approach, she’d rejected the traditional path of expanding the branches. ” Sena needed managers like Meryem on her side.

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

OCTOBER 11, 2013

When the well-known hedge fund manager and short-seller Jeremiah Hughes first put Terranola in the spotlight, issuing ominous warnings about unsold products, a looming patent expiration, and flawed growth projections, the considered judgment of the executive team was to do nothing. “I As CFO, A.J. They even sued one fund manager.

Case Study 8

Case Study CFO Hedge PR 8

Harvard Business Review

MAY 14, 2015

McDonald’s is the world’s largest fast-food chain: It has 36,200 retail outlets in 119 countries, 6,700 of which are owned by the corporation; the rest are run as franchises. In the United States, where there are about 12,500 McDonald’s restaurants with 840,000 employees, the corporation owns 1,500 stores that employ 90,000.

Price 8

Price Franchising Short-term CFO 8

Harvard Business Review

OCTOBER 31, 2011

Aubrey Merrin, the store manager, met him at the door. "Mr. Aubrey had transferred from the Coe's up in Flowing Wells, where he'd been the store manager for 10 years. When Stan started as an assistant manager in 1984, the same year Coe's went public, Terry had expected him to work harder than everyone else to prove his worth.

Case Study 10

Case Study Marketing Real Estate Retail 10

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

JUNE 26, 2015

Dismissing an employee is one of the most unpleasant tasks of management. Presiding over layoffs is a “distasteful part of management that many people fear,” says Laurence J. Stybel, a career management and board adviser and an executive in residence at Suffolk University’s Sawyer Business School.

How To 8

How To Case Study Letter Reference 8