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Most Valuable Business Insights: 11-15

First Friday Book Synopsis

After having read and reviewed so many business books, I now share brief comments about what I consider to be the 25 most valuable business insights and the books in which they are either introduced or (one man’s opinion) best explained. Here are the third five: 11. Leadership: In essence, leaders attract followers so that [.].

Review 85
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Ask These Five Questions

Eric Jacobson

Druckers book, The Five Most Important Questions You Will Ever Ask About Your Organization. Each of the five questions leads to sub-questions that are outlined in Druckers book, so its important to read the entire book to fully understand how to ask the questions and why they are so important.

Drucker 50
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How To Produce An Effective Company Blog

Eric Jacobson

companies using a blog for marketing purposes, your business likely will within the next year. According to Emarketer, the proportion of companies using dedicated blogs as a marketing channel—excluding blogs on social networks and microblogs such as Twitter—will rise to 39% in 2011 and to 43% by 2012.

Blog 56
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Share The Bad News

Eric Jacobson

If revenue is down, or if youve lost a large customer, or if a new competitor has entered the market, let your team know. Wednesday, July 21, 2010 Share The Bad News Of course its much easier to share good news with your employees, but its perhaps even more important to share the bad news.

Mentor 61
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Lots Of Lessons From Post-it Notes

Eric Jacobson

How test marketing is critical. Saturday, August 21, 2010 Lots Of Lessons From Post-it Notes There are lots of lessons tied to those canary yellow squares, called Post-it Notes -- how ideas and innovations can come from anyone on your team at any time. How they can be used by leaders to boost morale. Enjoy the history of those yellow squares.

Mentor 56
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Never Say These Words To A Customer

Eric Jacobson

Are you absolutely sure every employee in sales, production, operations, marketing, etc., MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment. is not using these words, even inadvertently, in front of your customers? Thanks for the important reminder, Harvey MacKay!

Mentor 56
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Research: What CEOs Really Want from Coaching

Harvard Business Review

Is there a way to be transparent about a CEO being coached without causing shareholder and market panic? Many of the highest performing CEOs disclosed that Peter Drucker advised them. But Jack Welch is another prominent example of a top business leader who worked with an advisor — Ram Charan — for many years.

CEO 13