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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

The real story behind IBM's success is the course Palmisano set for 21st century global enterprises. In 2002 Palmisano succeeded a legendary leader in Lou Gerstner, who saved IBM from being broken up and put it on a viable course. Never confuse charisma with leadership. They listen as well as they speak. Directness.

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Successful Leadership Is Not One Size Fits All

Coaching Tip

Of course, in business management, we all learned the double-edged sword quality of management by celebrity. General Electric and HCL Technologies provide a good counter example. General Electric and HCL Technologies provide a good counter example. Of course, both systems work. Star power is real. GE and HCL.