Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Stay secure and boost innovation. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Herewith, three items that should have a permanent place on any CIO''s "breaking the paradox" checklist.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. Thus, even though both marketing and IT professionals say they want to be more collaborative, meaningful collaboration is unlikely to occur.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Strategy Driven

AUGUST 27, 2015

All of this means that CIOs and centralized IT department staff no longer 'own' company data the way they did in the past; giving rise to new concerns about data integrity and security in a more distributed and anarchic company structure.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

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Blog Content Media Brand 345

Harvard Business Review

MAY 4, 2018

In 2001, a new approach to technology development was created by a daring group of developers. Called Agile, the process put customers at the center of product development, encouraged rapid prototyping, and dramatically increased corporate speed and agility. aleksandarvelasevic/Getty Images. Run more experiments.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

SEPTEMBER 24, 2014

Leaders and organizations are under more stress than ever to do two things simultaneously: deliver on today’s pressing commitments by troubleshooting and refining processes; and find and invest in innovation opportunities that will create tomorrow’s success. The problem is, this instinct crowds out longer term, innovative thinking.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

AUGUST 14, 2013

These three change accelerators are what lie behind today''s avalanche of business transformation, and they are directly affecting the roles of CIO and CTO. And, just as the CIO''s role needs to change, so too does the CTO''s—from Chief Technology Officer to Chief Transformation Officer. That''s a huge shift.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Harvard Business Review

DECEMBER 8, 2010

While Software-as-a-Service (SaaS) and Cloud Computing are gaining traction in the enterprise market, many firms still struggle to understand their strategic implications. When should firms consider cloud-based solutions and for which applications? How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 14

Competitive Advantage Development CIO Survey 14

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Developing Employee-Focused Interface Roles. Adapting Product Marketing for IT.

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. This puts immense pressure on the organization to keep up with the competition while trying to innovate in its own right. Optimize marketing efforts to achieve influence at scale.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

JUNE 21, 2017

When Amazon announced last week that it will acquire Whole Foods Market, a grocery chain with over 450 retail stores and deep industry talent, for $13.7 on the news, increasing its market capitalization by $11 billion. Amazon’s greatest competitive advantage is not its e-commerce network; it is its innovation engine.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. Innovations were virtually prevented by stifling complexity.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

OCTOBER 12, 2011

The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. High-value functions such as infrastructure development and database administration were retained; others, including PCs, networks, and mainframes, were outsourced.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Departments can automate a business process in the time it would take to enter IT's development pipeline.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 26, 2013

Technology innovation is not slowing down or leveling off, but ramping up — and businesses will soon face a barrage of new digital possibilities. IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

NOVEMBER 27, 2018

Especially without strategic clarity, employees are unsure if they should focus on speed or quality, efficiency or innovation, for example. High-performing marketing organizations have developed a more agile style of working to keep their brands competitive amid rapid marketplace shifts.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JUNE 25, 2015

What they don’t do well enough is reinvent and innovate. Sure, there are exceptions who are both visionary CEOs and innovators — Steve Jobs and Jeff Bezos, for example — but there are very few companies that can stomach that sort of leadership. So if the CEO isn’t someone who can innovate, then who should?

Entrepreneur 8

Entrepreneur CTO Business Model CEO 8

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

NOVEMBER 22, 2017

But they also have changed how they work with each part of the company, allowing them to learn and adapt faster as new opportunities arise and markets change. Calva also oversees the company’s innovation group, as well as the day-to-day operations of IT. “Today everything is aligned with the COEs,” he said.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

OCTOBER 26, 2015

By now, we have all heard a great deal about marketing to Millennials. population ; they’re a big part of many companies’ market base, and pretty soon they will be the part that counts most. ” Here are three big companies using innovative approaches to make this crucial connection. The New Tools of Marketing.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

MARCH 24, 2016

For an upcoming MIT symposium on the topic, we’re focusing on four main themes: customer expectations, product enhancements, collaborative innovations, and organizational forms. Dr. Dieter Haban, CIO of Daimler Trucks North America, offers Daimler Trucks’s Detroit Virtual Technician as a good example. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

MAY 8, 2018

This was a development led by John Cave, VP of football technology at the National Football League. But it might never have been built, or at least Cave wouldn’t have built it, had it not been for his boss, Michelle McKenna-Doyle, CIO of the NFL. ‘You’re going to be a great innovator,’ and he is.”

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

JUNE 23, 2017

D&A should be the pulse of the organization, incorporated into all key decisions across sales, marketing, supply chain, customer experience, and other core functions. Start by developing a strategy across the entire enterprise that includes a clear understanding of what you hope to accomplish and how success will be measured.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

AUGUST 21, 2013

Similar waves of innovative applications of technology (e.g., Managers can no longer take months to develop requirements, then wait for IT, then tell IT that wasn''t what they wanted. And IT will need to continuously reduce its spending on "keeping the lights on" to free up resources and mindshare for innovation and problem solving.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

APRIL 4, 2013

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how."

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

JUNE 20, 2013

Phil is the former CIO of Utah and a veteran entrepreneur with a Ph.D. Most of us are familiar with them as marketing gimmicks: "robot barf" in the corners of ads. Once products themselves become platforms for relationships, companies will get much better market intelligence, in addition to genuine loyalty. in computer science.

CRM 8

CRM CIO Marketing Call Center 8

Harvard Business Review

APRIL 16, 2013

Such organizations send mixed messages to the market, muddying their value proposition. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. Communication Marketing Strategy' Determine what these clients value most (speed, cost, etc.)

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” McKinsey, for example, recently outlined the “new organizational capabilities” that chemical companies should develop to deal with frequent oil price shocks. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8