HR Digest

DECEMBER 10, 2021

Vincent Chee: I am working with our COO Roni Gross and Director Naomi Hung to determine Bevel’s timeline within 6-months, 1 year and 2 years. Early-stage companies often lean on referral networks, which means the company builds a workforce of people who look and sound a lot like the people who already work there.

Diversity 52

Diversity PR Long-term Short-term 52

N2Growth Blog

JANUARY 19, 2017

” She apparently operated in an environment where her role was defined by her title, which commanded respect, expertise and positioning of her patients. It depends on the size of their companies, where the head office is situated, the number of offices and employees, the turnover, etc.

Banking 150

Banking COO CEO Benchmarking 150

The Horizons Tracker

SEPTEMBER 16, 2019

Not only do these companies typically employ fewer people than the industrial titans of yore, but they also attract the ire of officials over their tax practices and have grown insanely rich off the back of something users receive no compensation for. Accusations of economic imbalance tend to be multi-faceted.

Power 75

Power Ethics Venture Funding Quality 75

Scott Mabry

FEBRUARY 21, 2019

We were starting up a brand new operation and there were only about 6 employees on the team. Since everyone was new to the company we were all equally dazed and confused. They handed me a box of business cards embossed with the title “Unit Manager” and a polo shirt with a company logo. I figured at least I knew what not to do.

COO 40

COO Banking Learning-by-Doing Uncertainty 40

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., but the reality is that most companies absolutely miss the boat in harnessing the true power of CRM which is improving the customer experience.

Blog 304

Blog CRM Management Brand 304

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? That's what we found when we studied the top management teams of companies in Europe over the past three years. Few European companies have COOs, although their numbers appear to be growing.

COO 12

COO Sample Telecommunications Automotive 12

Great Leadership By Dan

JULY 23, 2015

Making your High Cost Producers accountable for cleaning up their own messes and making their own decisions is the best way you can force them to develop the skills they need to be independent. Victor Prince: As the Chief Operating Officer (COO) of the U.S.

Team 120

Team Micromanagement Chief Operating Officer COO 120

Harvard Business Review

JANUARY 28, 2015

This all-too-familiar story illustrates the challenge facing companies — especially customer-facing companies. ” Despite these opportunities, companies have been slow to respond to the customer journey imperative in an organized way. The CMO and COO are the natural partners for turning this around.

COO 8

COO Planning Metrics Call Center 8

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” 2 Responses to Fast Friday with Jay Woo, COO, CAA South Central Ontario John Doe | January 4, 2011 at 3:05 PM | Funny stuff. A huge innovation that no other company has. Just ask Woo.

COO 28

COO Chief Operating Officer Blog Godin 28

Steve Farber

NOVEMBER 7, 2016

It’s not only “cash strong,” but it’s highly rated for patient and employee satisfaction and has been named nine straight years to the 100 Best Companies to Work For list. 17 years later, that nurse has received her PhD and is now Chief Nurse and Operating Executive at the same hospital. Be caregivers.

CEO 83

CEO Leadership COO Tips 83

Marshall Goldsmith

FEBRUARY 8, 2018

14th Administrator, United States Agency for International Development. US News and World Report #1 Best Hospital in the United States – Fortune ‘100 Best Companies to Work For,’ 14 consecutive years. Garry Ridge – CEO, WD-40 Company. a holding company that operates seven distinct business. Healthcare Leaders.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Surviving Leadership

OCTOBER 29, 2018

There is a noticeable focus on “culture” lately, whether the topic is recruiting, engagement, development, retention, what have you. This (pretty long) document has evolved over the years and is often cited as an example of how that company just “gets it.” It’s all good stuff to discuss.

CFO 58

CFO P&L Call Center COO 58

LDRLB

SEPTEMBER 14, 2011

Choose one area in which to focus your development. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions. Recognize your strengths. Just remember, it really is all in your head. Leadership growth mindset'

Leadership 114

Leadership Open-book COO Short-term 114

LDRLB

SEPTEMBER 14, 2011

Choose one area in which to focus your development. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions. Recognize your strengths. Just remember, it really is all in your head.

Leadership 109

Leadership Open-book COO Short-term 109

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Blogs can clearly be accretive, and will continue to add brand equity to those companies and individuals who grasp the value of social media and understand how to incorporate blogging into their social media efforts.

Blog 345

Blog Content Media Brand 345

Steve Farber

SEPTEMBER 26, 2016

.” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states. Now, he’s the president and chief operating officer for Marco’s (and was featured earlier this year on CBS’ Undercover Boss ).

Chief Operating Officer 40

Chief Operating Officer How To COO Motivation 40

Steve Farber

NOVEMBER 7, 2016

It’s not only “cash strong,” but it’s highly rated for patient and employee satisfaction and has been named nine straight years to the 100 Best Companies to Work For list. 17 years later, that nurse has received her PhD and is now Chief Nurse and Operating Executive at the same hospital. Be caregivers.

CEO 40

CEO Leadership COO Tips 40

Harvard Business Review

APRIL 5, 2013

Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. The family asked us to review the COO''s strategy for the business as part of its corporate governance process. It would probably be overwhelming for the company''s lean organization to deliver as well. So what is the next act?"

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

AUGUST 7, 2018

Last year I decided it was time to shake things up at our investment management company. When the CEO does depart, companies find themselves lacking leaders who are experienced in critical aspects of the top post. I had taken one step toward this two years ago, when I named one partner president and another chief operating officer.

CEO 9

CEO Organization Chief Operating Officer COO 9

Terry Starbucker

AUGUST 13, 2017

After all, I had earned it, having just finished a 28 year run as a CPA, cable company VP of Operations, football stadium project manager, VP of Development for another cable company, and finally, a cable company SVP of Operations.

CPA 192

CPA COO CFO Leadership 192

Harvard Business Review

JUNE 27, 2012

Paul is an old friend who, until his recent retirement, worked as a senior scientist at a pharmaceutical company, where he managed a group of innovative researchers. When he started at his company, it was young, relatively small, and doing cutting-edge research. Paul and his team were able to thrive and contribute to the organization.

COO 11

COO Short-term Pharmaceuticals Innovation 11

Harvard Business Review

JULY 3, 2014

These companies are in trouble, and their boards must select new CEOs under highly charged circumstances. The result was disastrous, as the company suffered numerous missteps in rolling out new channel strategies and overhauling back-end systems. Then develop a profile limited to a few must-haves.

CEO 15

CEO Six Sigma How To Apparel 15

Modern Servant Leader

FEBRUARY 17, 2016

If you look at some of the companies with the strongest results and the best reputations, you’ll find that servant leadership is at the heart of them. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So why is it not more common?

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

If you look at some of the companies with the strongest results and the best reputations, you’ll find that servant leadership is at the heart of them. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So why is it not more common?

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

APRIL 23, 2012

CEO/COO teams or "Office of the President" arrangements can offer great strengths, but may also introduce some sizeable risks, as Stephen A. In our own company, Fishbowl , we took the approach to a new level 2 ½ years ago. We create leadership teams not only for our top jobs, but for every management position in the company.

Team 14

Team Leadership COO Software 14

Harvard Business Review

AUGUST 8, 2017

At companies of almost all sizes, across all sectors, boards are undergoing a profound transformation. However, based on our experience of advising CEOs, operating as CEOs, and sitting on boards, we have found that executives can be effective in the new environment by revamping their interactions with their boards.

CEO 8

CEO Strategic Planning Letter Bond 8

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. Departments can automate a business process in the time it would take to enter IT's development pipeline. Other managers might take notice and started building their own databases. How do we change this?

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

OCTOBER 13, 2016

“Sell higher and call on the C-Suite” is probably the most common refrain in business development, and you can see why. While the number of executives reporting to the CEO has doubled, only 35% of Fortune 500 and S&P 500 companies have COOs, who are responsible for integration across business units or functions.

CEO 8

CEO Strategy Hotels COO 8

Harvard Business Review

JANUARY 19, 2018

Why is that some companies have great heads of strategy who make an outstanding contribution to their companies while others don’t? The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 5, 2015

” An increasing number of companies — particularly in the auto industry — are heeding that call, setting aggressive, creative, and visionary goals that change their approach to business and how they relate to the wider world. These systemic goals have enormous repercussions for the companies and their value chains.

Goal 8

Goal Transportation Automotive COO 8

Harvard Business Review

JUNE 5, 2018

As soon as you step into a top position at a company that needs to significantly improve the way it operates, there’s pressure to get off to a quick start. The result: You will have more control over the pace of your transition to new leadership responsibilities and the company’s transition to its new era.

Supply Chain 10

Supply Chain CEO Kahneman Self-aware 10

Harvard Business Review

NOVEMBER 6, 2017

It knew it had to act fast, so top leaders began by challenging major assumptions about how they operated. The CEO and COO of a multisite nonprofit were rolling out a new strategy started with tight, rules-laden processes and playbooks. Instead of do-it-ourselves, they worked with Google and Motorola. Modify quickly.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

JULY 3, 2014

These companies are in trouble, and their boards must select new CEOs under highly charged circumstances. The result was disastrous, as the company suffered numerous missteps in rolling out new channel strategies and overhauling back-end systems. Then develop a profile limited to a few must-haves.

CEO 8

CEO Six Sigma How To Apparel 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Attuned to the times, he or she has a stronger chance to uncover and release a company’s latent potential.

CEO 11

CEO Contingency Plans Telecommunications Planning 11

Harvard Business Review

MARCH 21, 2018

They’ll also note that “safety pays” in reducing costs, or admit they fear reputational damage following a significant incident at their company. I watched with concern as the company, under pressure from activist shareholders to increase profits, cut costs and let its safety program deteriorate. At Cummins, Inc.,

Operations 16

Operations Chemicals CEO Metrics 16

Harvard Business Review

MAY 3, 2017

If you’re a business leader looking for an opportunity to have real impact on your company — and position yourself for the top job — which career path is best? Earlier in her career, she left a position as SVP of business development and emerging businesses to join Boston Scientific in a senior line job.

Quinn 12

Quinn Execution CFO Forrester 12

Harvard Business Review

MARCH 12, 2012

We operate in a business landscape driven by an obsession with youth. I used to work in the red-hot center of one of the most youth-oriented companies on the planet, Nickelodeon. An obsession with youth is not a phenomenon unique to a company like MTV Networks, focused on programming for people under 30. I should know.

COO 13

COO Chief Financial Officer Telecommunications Technology 13