Harvard Business Review

NOVEMBER 19, 2018

Throughout the global economy, big companies are getting bigger. The people lucky enough to work at these companies are doing relatively well. But the rise of big companies — and the resulting concentration of industries, profits, and wages — goes well beyond tech firms and is about far more than antitrust policy.

Software 8

Software Company Competitive Advantage Henderson 8

Strategy Driven

JULY 13, 2011

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JUNE 12, 2017

The blizzard of conferences, initiatives, articles, and reports on how to prepare for the changes technology will bring to our economy is important. Developing Skills that Will Matter in the Future. But at good jobs companies, these very skills are already demanded, developed, and put to use. Here’s why.

Merchandising 8

Merchandising Retail Competitive Advantage Technology 8

Harvard Business Review

SEPTEMBER 23, 2013

In the technology world, we’ve seen the tremendous impact that eBay has made in helping small e-commerce businesses get off the ground. Many of them started off selling merchandise from their apartments or homes, and some evolved to become power sellers. Apple’s iOS and Google’s Android have fueled a global bonanza in app development.

Business Incubator 8

Business Incubator Incubator Company Merchandising 8

Harvard Business Review

AUGUST 4, 2015

” Nagrath spoke in reference to the company’s Purpose, Values, and Principles (or PVPs), written down in the late-1980’s amid P&G’s internationalization , and later translated to multiple languages. Although P&G didn’t rename itself, like other companies, they pursued other forms of renaming.

Globalization 8

Globalization Company Self-aware Merchandising 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. It doesn’t matter if your company culture is friendly or competitive, nurturing or analytical.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

MAY 3, 2018

These gold coasts are home to nine of the top 10, and 18 of the top 20, internet companies, as measured by market capitalization. The leading companies in online search, social media, and e-commerce are all based in one or the other of these two regions. Winner-take-all economics favored the companies in the U.S. Insight Center.

Company 8

Company Venture Capitalist GDP Retail 8

Harvard Business Review

SEPTEMBER 4, 2015

However, CEOs often don’t have the career background and education that would equip them to personally lead the process of new product development. So, to achieve higher performance, should company boards and investors choose CEOs with the expertise that would better qualify them to lead innovation?

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

MAY 30, 2014

Strategic consistency is the hallmark of many great companies. over the last half-century, but also one of the best-performing companies in any industry. But the corporate landscape is also littered with once-great companies whose strategies became obsolete faster than they were able to reinvent themselves. Or consider U.S.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

OCTOBER 17, 2018

New research from the McKinsey Global Institute simulates the potential global macroeconomic impact of five powerful technologies (computer vision, natural language, virtual assistants, robotic process automation, and advanced machine learning). We know that technologies often take a long time to diffuse and to deliver benefits.

GDP 8

GDP McKinsey Long-term Technology 8

Harvard Business Review

JUNE 23, 2015

Technology has forced music artists to completely rethink the way they approach their businesses. They’re extending their brand into areas like technology, gaming, fashion, and lifestyle content — essentially becoming entertainment platforms. We’ve all had to adapt. of course). .”

Business Model 8

Business Model Merchandising Restructuring Fashion 8

Harvard Business Review

JULY 17, 2015

Some executives may be reluctant to admit – perhaps for sentimental or political reasons — that their brand is sucking out more value from the company than it creates. But as Netflix and online media channels developed, Blockbuster was no longer unique in fulfilling that purpose, and the way it fulfilled it became anachronistic.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

MARCH 11, 2016

Scratching our heads, we saw the Census tables showed that general merchandise stores — which is where they code Wal-Mart — had only $88 million in online sales in 2013. What, then, is the $88 million reported as online sales of general merchandise stores in 2013? Think about a food truck selling iPads out of one window.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

AUGUST 20, 2015

The new world of media prizes both high quality content and high quality technology. Public media has generally prioritized technology only to the extent necessary to distribute its content, which has been its primary emphasis. HBO has a heritage of merchandising the kid-friendly components of its programming as HBO Family.

Media 8

Media Workshop Audience Business Model 8

Strategy Driven

JUNE 22, 2012

Some companies claim that purchasing their product is the ‘be all, end all’ panacea for life’s dilemmas. Any company or organization is like a tree. Business development. None of the limbs and twigs on each branch (staff-consultants) provide all nourishment required to breed a healthy tree (company).

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

MARCH 22, 2017

How technology is transforming transactions. So concentrated is the power in this feeding frenzy that many actors have taken themselves off the menu by launching their own companies within the existing industry model. How Blockchain Works Here are five basic principles underlying the technology. Insight Center.

Creativity 9

Creativity Film Decentralization Reputation 9

Harvard Business Review

MAY 23, 2012

In fact, the company has about 500 metrics that it tracks every day, the majority of them relating to the customer experience. Many companies pride themselves on moving from quarterly to monthly customer feedback sessions. The company gets daily or hourly feedback from buyers and responds with continual improvements.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

MARCH 29, 2013

Companies seeking to create scalable social businesses need a measurement system that monitors their progress in delivering social benefits and economic value. Develop a solid business case based on how social improvement will directly improve business performance. The problem is there is not yet a universal system for doing this.

System 8

System Merchandising Retail Class 8

Harvard Business Review

DECEMBER 18, 2017

Since the pace of marketing is now determined by everyone with access to the internet or a mobile device who can gleefully tweet, post, or blog their feelings and experience, customers can instantaneously become an extension of your company’s story—for good or bad. “It’s tribal.

Sports 8

Sports Brand Content Industry 8

Harvard Business Review

DECEMBER 6, 2011

Saving sales by pointing to merchandise locations is just one of the ways that store employees facilitate the sales process and perform a very important role. Given today's technology available for data acquisition as well as new developments in analytics, it is possible to do much better than this.

Retail 14

Retail Merchandising Succession Taylorism 14

Harvard Business Review

NOVEMBER 15, 2017

To accommodate frequent, fundamental changes to business models, leading retailers generally follow three principles that have been developed through trial and error, often in the midst of disruption. In the process, the company became better acquainted with its customers – what they liked to buy and how they liked to shop.

Retail 8

Retail Chief Executive Officer Supply Chain Operations 8

Harvard Business Review

DECEMBER 9, 2015

In product tests conducted around events like limited-run merchandise (a limited-run chain designed by the rapper A$AP Rocky, for example) , 72% of our fans chose to engage with other like-minded fans when incented with a reward on our platform (in this case, our mobile Virgin Mega app).

Marketing 8

Marketing Brand Merchandising Advertising 8

Harvard Business Review

AUGUST 28, 2014

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. That’s a healthy company. billion in merchandise. cut of sales. A survey of its 5,500 U.S.-based

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

MARCH 8, 2011

How can they build the kind of advantage that will allow their company to thrive for decades? How thoroughly must they transform the company to make this happen? How will they develop the next generation of leaders, and groom them for challenges that can't yet be imagined?

Merchandising 14

Merchandising Budgeting Pharmaceuticals CEO 14

Harvard Business Review

FEBRUARY 28, 2011

Games like Farmville and Mafia Wars hosted on Facebook are immensely successful, creating an ideal opportunity for retailers to do something they know well: marry entertainment and merchandising. Meanwhile, teen-fashion retailer Wet Seal has been developing its own Facebook game, Chic Boutique.

Retail 15

Retail Discount Reis Merchandising 15

Harvard Business Review

SEPTEMBER 3, 2015

Second, they are better at adapting to changes in customer demand, technology, and regulation. Since my book on this topic came out in 2014, one of the questions I’ve been asked the most is: “How can investors or customers identify which companies in a particular industry are following a good jobs strategy?

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

OCTOBER 24, 2011

A record company's value used to be measured by the acquisition, protection, and exploitation of copyrights. The key to artist-management success is identifying talent early and developing it cost-effectively over a long period of time. Historically, the record business was the heart of the music industry.

Industry 13

Industry Disintermediation Merchandising Long-term 13

Harvard Business Review

JANUARY 3, 2014

A lot of people may think it’s strange that an internet company would be so focused on the telephone, when only about 5% of our sales happen through that channel. Two days after our executive team made the decision, we held a company meeting and announced the move. Our company culture, which had always been strong, became even more so.

CEO 8

CEO Call Center Real Estate Merchandising 8

Harvard Business Review

FEBRUARY 8, 2013

The challenge for the functional model today is that companies don't need to build generic functional strengths. They need to build more specific, bespoke capabilities that are part of the inherent identity of the company, and hard for anyone else to duplicate. No other company does these things the same way these two companies do.

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8

Harvard Business Review

MAY 27, 2013

The ones who succeed — whether it''s disrupting an established way of doing business as Vineet Nayar has done with his company or bringing a mindset change to a small community like Maria Madison has done in Concord, Massachusetts — share the following methods: They play many roles. They draw other people into their idea.

Entrepreneur 8

Entrepreneur Career Merchandising COO 8

Harvard Business Review

MAY 25, 2012

Since the bulk of internationally-traded merchandise travels by sea, shipping should be the first port of call. An example of an indirect composition effect that economists tend to worry about is dirtier industries migrating to (generally) less developed countries with laxer regulations.

Globalization 12

Globalization Transportation Cooper Travel 12

Harvard Business Review

MAY 4, 2015

Lola is a labor and delivery nurse, an administrator and partner in a 65-bed long-term-care facility, president and consultant in a software technology company, director of operations in a long-term-care consulting company, chair of several hospital committees, and volunteer for a women’s fertility organization that travels to Africa.

PR 8

PR Long-term Consultative Career 8

Harvard Business Review

AUGUST 11, 2015

Mauro Porcini is PepsiCo’s Chief Design Officer—the first to hold the position—where he oversees design-led innovation across all the company’s brands under CEO Indra Nooyi. In this phase, it’s easy to fail, and it’s easy for the company to reject the new approach.

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

AUGUST 6, 2014

Editor’s note: When the Chinese e-commerce giant Alibaba goes public, as it will soon, Yahoo will earn many times its significant original stake in the company — a surprising ending to a tale of experimentation and discovery. search engine company Inktomi in 2002. Things hadn’t gone well up until that point.

Chief Financial Officer 8

Chief Financial Officer Operations Learning-by-Doing IPO 8