Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. The company collects thousands of sales leads from the businesses it serves, and it wishes to interact with them in the intimate, personal manner consumers have come to expect. Insight Center.

Marketing 8

Marketing Tools Follow-up Telecommunications 8

Harvard Business Review

APRIL 16, 2015

Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. Established originally in 1865, as a paper mill, it became a public company in 1868. Over ensuing decades, the company expanded into an ever-more-bewildering array of product categories.

Telecommunications 8

Telecommunications Crisis Committee Marketing 8

Harvard Business Review

SEPTEMBER 2, 2013

As a result, many top-tier students in developing markets graduating from the best Western institutions are motivated to stay abroad. Even when they come "back home", they often seek ways to replicate the frontier economy in their local markets. Disruptive innovation Entrepreneurship Global business'

Marketing 8

Marketing Transportation Disruptive Innovation Telecommunications 8

Harvard Business Review

JUNE 21, 2013

Given the forecasts of uncertain global economic growth, we might expect companies to hold off from hiring new employees and to limit whatever international hiring they do to emerging markets. The vast majority of board members told us their companies are hiring in double-digits and across the globe.

Telecommunications 8

Telecommunications Health Care Talent Management Biotechnology 8

Harvard Business Review

MARCH 6, 2018

Last year Facebook became the second largest e-commerce company in Africa after Jumia, the industry leader. But as global technology brands penetrate African economies, it is becoming evident that most local startups are experiencing new levels of competition, which could potentially disrupt their operations.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

APRIL 22, 2015

Since the late nineteenth century, we have seen five distinct movements in the way companies compete. Many companies still compete this way and there continue to be successors to Taylorism, including business process reengineering and lean production. Edwards Deming , who introduced quality as a way of life for Japanese companies.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

FEBRUARY 16, 2016

Leading the list are the economy; the regulatory environment; and cybersecurity, according to our global survey of over 4,000 corporate directors, conducted in partnership with WomenCorporateDirectors Foundation, led by Susan Stautberg, Spencer Stuart, led by Julie Hembrock Daum, and independent researcher Deborah Bell. With the 2016 U.S.

Politics 8

Politics Telecommunications Policies Biotechnology 8

Harvard Business Review

FEBRUARY 4, 2011

The icing on the globalization cake is that such innovations are scalable not only across other emerging markets, but more importantly, they can be scaled up for the developed world. Today, rich countries and poor countries account for roughly equal shares of the global economy. This is what we call reverse innovation.

Innovation 15

Innovation Telecommunications Globalization GDP 15

Harvard Business Review

MARCH 12, 2012

Increasingly, Western companies are developing products in countries like China and India, and then distributing them globally. For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. and which they now sell in Europe and the U.S. The future is far from home.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

JANUARY 17, 2012

This post is part of the HBR Insight Center, The Next Generation of Global Leaders. For example, Kentucky Fried Chicken (KFC) built a leading 40% share of the Chinese fast food market through patiently tailoring its product offering to local tastes and building a strong team of local managers. The world is getting smaller.

Competitive Advantage 14

Competitive Advantage Leadership Telecommunications Talent Management 14

Harvard Business Review

FEBRUARY 10, 2015

Yet, unlike money, the market for personal data is relatively embryonic. Important questions, such as who “owns” personal data and what responsibilities companies have as custodians of it, are hot topics of debate. technology companies as much as $35 billion in potential business.

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

APRIL 1, 2016

All companies that operate internationally face a striking dual challenge in dealing with public policy: Nations across the globe enact an ever-changing, ever-expanding array of detailed legislation and regulation to protect workers, consumers, investors, and the public welfare, and these diverse rules shape what companies can and cannot do.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

AUGUST 13, 2015

Businesses like Facebook are filling an internet access gap in emerging markets that others, including the public sector, may simply never be able to address. Despite having 200 million internet users at the end of 2014, India is not even among the top 10 e-commerce markets in the world, according to a recent eMarketer report.

Telecommunications 8

Telecommunications Marketing Wireless McKinsey 8

Harvard Business Review

JULY 16, 2013

We know this approach can work because we''ve seen it: We studied a large corporation that was being split into two public companies for which two new boards had to be created. The chairman wanted to create two balanced boards, with the mix of skills, knowledge, and experience each company needed.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

MAY 8, 2012

Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. To compete with this miraculous turnaround, Western companies, starting with Motorola, began to adopt Japanese methods. But what's happened in Japan?

Six Sigma 16

Six Sigma Kaizen Govindarajan Telecommunications 16

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 27, 2012

Ellen Kullman (DuPont), Maria das Graças Silva Foster (Petrobras), and Chua Sock Koong (Singapore Telecommunications) lead three of the most powerful companies in the world. For many women in the developing world, a better approach may be to gain employment in existing companies. This is far from a perfect solution, of course.

Microfinance 8

Microfinance Flextime Globalization Telecommunications 8

Harvard Business Review

DECEMBER 2, 2011

Many companies extol the value of work-life balance for their employees, but the reality for senior executives? What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

JUNE 3, 2013

Many wonder why an academy company like P&G, historically known for developing talent, did not, or was not able to, promote a successor from within its ranks. Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? Is P&G no longer an academy company?

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

MARCH 16, 2015

Their concerns fell into three broad categories: talent, operating in a global marketplace, and regulation and legislation. This was especially daunting during periods of change or growth in which companies needed to hire in large numbers. ” The challenge then was to foster global mindsets and cultural competencies.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

JUNE 6, 2011

Today, few major companies still believe that they can go it alone — even when a business venture is worth a lot. A company's value can rise and fall dramatically by how well it manages partnerships. As a result, the usual levers of control often assumed to exist by Western companies are elusive. Small wonder that Yahoo!'s

Management 12

Management Airlines Telecommunications Marketing 12

Harvard Business Review

JULY 5, 2011

It is rare to find an American company that is not developing a market strategy to benefit from the rapid growth of emerging markets such as Brazil, India, and China. business to rethink what it wants on major global talks on trade (and climate change, for that matter). It is time for U.S. Leading U.S. trading partners.

Strategy 9

Strategy Globalization Politics Telecommunications 9

Harvard Business Review

SEPTEMBER 29, 2011

Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models. Berkshire Hathaway is renowned for its low portfolio turnover, in some cases owning a company for decades.

Long-term 12

Long-term CEO Short-term Asset Management 12

Harvard Business Review

JANUARY 11, 2011

For the first time after China's economic reforms began, CEO succession is threatening to become a major problem, particularly for globally competitive companies such as Haier, Huawei, and Lenovo. Indeed, the choices the founder-CEOs make may well reshape their companies as well as the Chinese economy.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

OCTOBER 10, 2014

Parachuted in to salvage a beleaguered organization, he pushed the company toward a new way of thinking, ultimately growing IBM’s value and revenues by more than 40 percent. It was the summer of 2000 and the company had quickly lost $85 billion in market capitalization. Procter & Gamble provides another example.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

APRIL 12, 2013

There''s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?". The sales force is perhaps the most highly empowered organization within most companies. To many customers, the salesperson is the company.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. Integration. into the core.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. M-PESA offers services that are dislocating the banking architecture of Kenya, and not even global banking giants have been spared. companies and bank accounts while living outside U.S.,

Banking 8

Banking Industry Disintermediation Offshoring 8

Marshall Goldsmith

OCTOBER 14, 2013

Over the past several years a major shift in customer behavior has reshaped the nature of many markets and is leading to profound changes in how companies attempt to serve those markets. Companies in these industries are responding in surprising ways. Skills in developing partnerships that cross boundaries are critical.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

MARCH 16, 2016

For the vast majority of American companies, doing business with Cuba remains illegal. The economic embargo still stands (though companies such as Caterpillar and Colgate-Palmolive have spent hundreds of thousands of dollars lobbying for an opening of Cuba). That said, the Obama administration has made a few changes. This is why U.S.

GDP 8

GDP Telecommunications Scenario Planning Travel 8

Harvard Business Review

JULY 17, 2015

Here’s what we know: The $290 billion global television market is being disrupted by six billion mobile devices and a new generation of consumers that demand their programing when, how, and where they want it. Only 40% of cable companies’ profits come from video. Megamergers won’t solve for this disruption.

Video 8

Video Telecommunications Early Adopters Advertising 8

Harvard Business Review

FEBRUARY 2, 2015

Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support. Advanced industries are our most globally competitive industries, accounting for a full two-thirds of U.S. Applying this standard, we identified 50 U.S.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. The art of endurance can be studied in some of the world’s oldest companies. The company has been around for over 250 years. But what if speed is the wrong measure for success?

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

JULY 11, 2018

Late last month, California passed a sweeping consumer privacy law that might force significant changes on companies that deal in personal data — and especially those operating in the digital space. The new law — the California Consumer Privacy Act, A.B.

Advertising 8

Advertising Retail Compliance Information 8

Harvard Business Review

JULY 22, 2015

Skill development is clearly a major priority for companies and managers these days. Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company.

Project 8

Project Parcell How To Short-term 8