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Companies Need To Win Customer Trust In New Technologies

The Horizons Tracker

“Our white paper explores benevolence as one of the four key factors which affect customers’ trust perception. ” The post Companies Need To Win Customer Trust In New Technologies first appeared on The Horizons Tracker.

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Help Your Global Talent Succeed and Lead - Cultivate Communication Skills

Great Leadership By Dan

Guest post by Nancy Vason: As leaders of global businesses, you draw from a deep well of talent. According to the Harvard Business Review , English is now the global language of business, and more and more multinational companies are mandating English as the common corporate language. Are they leading global teams?

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Frontline Festival: Leaders share tips about professional development

Let's Grow Leaders

She admits it takes follow-through and that there’s no magic (in her opinion) white paper to revolutionize her life. Skip Prichard of Leadership Insights shares that his leadership as a CEO of a large global company was influenced heavily by his mom, These 9 lessons have been extraordinary to helping me lead.

Tips 319
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Success Begins with Quality Customer Service

Chart Your Course

A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. Regardless of where you sit on this issue, it’s safe to say customer retention is important to every business. Speed Versus Quality.

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How to Avoid Spinning into the 360 Degree Feedback Death Spiral

The Practical Leader

A retired HR executive reflected on her role in the 360 carnage, “I brought 360-degree feedback systems into our company in a big way. Jack and Joe also prepared a new white paper on The 12 Components of the Best 360-Degree Assessments. Identifies major hurdles blocking improvement.

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6 Ways Green Businesses Make a Difference

Women on Business

Green is here to stay , and if you want your business to succeed in the 21st century, I believe that you must take steps to encourage your company to become more socially responsible, more ethical, more sustainably-minded (measurably so), and more focused on reducing, reusing, and recycling. Customers speak and big companies listen.

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The Case for Leadership Development

Great Leadership By Dan

With “buy-in” in place, development has to start with an assessment that measures skills aligned with the company goals, processes, and cultural expectations. Send me your contact information and I’ll send you a copy of a white paper that shows the developed leaders enhance the bottom line by up to 200%.