Harvard Business Review

OCTOBER 23, 2012

In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him. But Sam was creative and tenacious.

McGregor 8

McGregor Human Resources Retail Taylorism 8

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ).

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

MARCH 14, 2014

In any case, the inaction allowed what''s described as "absolutely unsophisticated and uninteresting" malicious code to wreak havoc on the company''s reputation and customers'' lives. Crisis management Information & technology Technology' Because the attack was spotted early, the whole mess could have been avoided.

McGregor 8

McGregor Information Technology Crisis Management COO 8