article thumbnail

Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

The second requirement is to anticipate response to your competitive moves so that they are not derailed by unexpected reactions. That is, until a crisis forced them to wake up. In my experience, the competitive perspective is almost always the least important aspect in managerial decision-making.

article thumbnail

Social Media for CEOs

N2Growth Blog

Social media also allows you access to business, market, and competitive intelligence in real time. . Social media gives you the ability to be proactive in your communications, or if needed, provide a rapid response to crisis. Business Benefits : Yes, I know, you’re the CEO and you have to pay attention to business.

Media 298
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Managing Risky Behavior

Harvard Business Review

Every day, it seems, there is some new crisis that makes us ask how "they" could have let this happen. As former HBR colleague once argued in the wake of the dot-com crisis ten years ago, we were all greedy, even if we like to think we weren't. How Competitive Intelligence Rules Encourage Cheating.

article thumbnail

Managing Risks Means Managing Arguments

Harvard Business Review

Which is why managing those arguments, as Ina Drew appears to have done brilliantly during the financial crisis but wasn't around to do for the past couple of years, is so important. This is one reason why the standard risk-management set up at Wall Street firms proved such a bust in the financial crisis.

article thumbnail

JP Morgan's Loss: Bigger than "Risk Management"

Harvard Business Review

A rules and compliance-based approach may work well for managing preventable risks, but is inadequate for strategy and external risks as companies that failed during the financial crisis illustrated all too well. How Competitive Intelligence Rules Encourage Cheating. The compliance-oriented risk manager of a failed U.K.