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Compliments, Criticism and Relationship

Lead Change Blog

An important task you have as a leader is to give compliments and know how to deal with criticism. Compliments motivate; criticism has a negative effect on relationships. And good relationships already facilitate an environment in which the other is more willing to do things differently.

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Ten Principles to Keep Our Anger in Check

Leading Blog

Take the energy you put into criticizing, judging, or sniping at others and channel it toward behaviors you can actually do something about: your own. Invest in your relationships; enrich them. Be generous with compliments. A NGER comes down to a distortion of the self in relation to the world. Anger assumes privilege.

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How to Talk With a Passive-Aggressive Coworker (And Not Play Their Game)

Let's Grow Leaders

” Typical passive-aggressive coworker behaviors include things like: Snarky comments Bitter, critical, or demeaning humor Withholding information Backhanded compliments Sabotaging your success by failing to meet a commitment Please, Don’t Say This to Your Passive-aggressive Coworker. “Is this a big deal?

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From Misunderstanding to Mastery: Four Dimensions to Transform Your Cross Cultural Leadership

Let's Grow Leaders

That Wasn’t a Compliment Early in my (David’s) career, I worked in a very culturally diverse organization. He put his hand on my shoulder and said, “Brother, that wasn’t a compliment.” Their team is from a culture that prioritizes respect for elders and authority figures and minimizes direct confrontation or criticism.

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Never the Sandwich

Lead Change Blog

The sandwich technique for feedback is a way to package something unpleasant: First start with something positive, then the criticism and round off with something positive. It is based on what makes the leader feel good , not on the effect it has on the person receiving the criticism or feedback. Wait a minute, it wasn’t a compliment.

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Feedback Loops for Excellent Interpersonal Communication

Lead Change Blog

Avoid Criticism. Criticism isn’t process feedback; it’s about venting your own bad feeling about the other (see a previous post on why criticism has a damaging effect on the working relationship). And because criticism seldom offers any options for improving performance, the coworker cannot really do anything with it.

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Never Say Never: The Importance of Word Choice in Leadership Communication

Leading Blog

Effective leaders use communication as a critical competency to build trusting relationships, align team members around a vision, lead necessary change, and drive action. In support of that, the communication process typically involves five critical steps. It also requires listening and speaking with intention.