How Do You Create Customer Loyalty? (Video with Shep Hyken)
Let's Grow Leaders
SEPTEMBER 23, 2021
Your Most Important Customer Loyalty Metric: Do Your Customers Come Back. Karin and Shep talk about how they first met a decade ago while they were both keynoting the International Customer Service Association Conference. The Basic’s of Customer Loyalty. Do they come back? Do they return again and again?).
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