Leading Blog

MARCH 21, 2011

Robert Herbold, former COO of Microsoft, says that lack of courage is what destroys companies. Management that doesn’t confront problems and make the necessary tough decisions to change, typically ends up with a culture focused on pride in the past and the protection of old procedures. In What’s Holding You Back?

Six Sigma 280

Six Sigma COO Leadership Constraint 280

Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. They run business units and geographic regions. How well do your leaders perform in these critically important areas?

Self-aware 83

Self-aware Leadership COO Influence 83

CO2

SEPTEMBER 6, 2018

The perceived need to learn something new is inversely proportional to the rank of a manager. Be sure to take into account if the employee has had to switch roles multiple times, though, or make huge changes in order to accommodate different managers’ expectations. That’s really short-sighted.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

Seeing these connections and implications may remind you of the need to be an active learner as a leader (not a finished product). “The perceived need to learn something new is inversely proportional to the rank of a manager. These situations can stifle typical developmental-progress trajectories. That’s really short-sighted.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Mike Cardus

JULY 11, 2011

An Additional outcome of this process, that was determined through interviews with the staff and Management team, was increased trust in the competence and effectiveness of the organizations leadership. The process ended with the creation of an internal Director Leadership Program.

Team Building 94

Team Building TRIZ Succession Team 94

Roundtable Talk

NOVEMBER 12, 2010

Jay Woo , CAA South Central Ontario’s Chief Operating Officer offered up this piece of advice: “Stay connected to your front line.” Senior management reviews the ideas and responds to questions raised. 2 Responses to Fast Friday with Jay Woo, COO, CAA South Central Ontario John Doe | January 4, 2011 at 3:05 PM | Funny stuff.

COO 28

COO Chief Operating Officer Blog Godin 28

Strategy Driven

MAY 20, 2019

Implementation is different to theory and ideas, so you need to be able to bring operational performance and many other skills to the table. Young innovators especially, though it applies even to more experienced entrepreneurs, tend to lack self-awareness of their own weaknesses. They often sink to the level of their worst people.

Self-aware 58

Self-aware Entrepreneur COO Banking 58

Mike Cardus

NOVEMBER 3, 2010

Design by 12GrainStudio Leadership Solutions Focus in Practice Wednesday, November 03rd, 2010 Posted by: mike Working with a leadership team of 5 people including the COO of the organization. Powered by WordPress. People started to say, we are already doing all these things, we are there.

Leadership 125

Leadership COO Team Building Active Listening 125

Marshall Goldsmith

FEBRUARY 8, 2018

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Co-founder of Rose Park Advisors—Disruptive Innovation Fund.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

The Horizons Tracker

SEPTEMBER 16, 2019

Whereas most of the workers recruited via platforms such as Mechanical Turk operate as independent contractors, at Samasource, they are full-time employees with salaries and benefits. Team leaders and account managers often begin life on the front line, and many of those who don’t move up internally go back to school.

Power 75

Power Ethics Venture Funding Quality 75

The Horizons Tracker

MARCH 15, 2020

There’s no manager to select team members, much less to assign them the roles they’ll undertake. Who would be CFO or COO? For instance, if you’re a technical wizard, it might be wise to consider bringing with you people with business or operational skills. Who would be CEO?

Team 104

Team Entrepreneur COO CFO 104

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.] I Think Not.

Blog 345

Blog Content Media Brand 345

Harvard Business Review

MAY 16, 2017

So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Manage and evaluate performance of work-study students and graduate assistants.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

JUNE 27, 2012

Paul is an old friend who, until his recent retirement, worked as a senior scientist at a pharmaceutical company, where he managed a group of innovative researchers. Shortly after the best practices meetings, the COO visited Paul's location to see how the alignment was going.

COO 11

COO Short-term Pharmaceuticals Innovation 11

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JANUARY 2, 2017

Over the past year, we hosted current or former leaders from each of these retailers at MIT’s Sloan School of Management, and all four talked about a corporate culture of setting high expectations and creating conditions that encourage employees to innovate. For Boyan, the key is giving real power to store managers and partners.

Retail 12

Retail Merchandising Incentives COO 12

Harvard Business Review

AUGUST 16, 2017

Managing Climate Change: Lessons from the U.S. How can you make core business operations more sustainable? Global Managing Partner, McKinsey & Co. Global Managing Partner, McKinsey & Co. COO, Instagram (Facebook, Inc.). Managing Climate Change: Lessons from the U.S. Climate Change on HBR.org.

Project 8

Project Henderson Supply Chain Short-term 8

Harvard Business Review

SEPTEMBER 17, 2013

A 2012 industry survey asked top hospital leaders (CEOs, COOs, and others) what was necessary to improve the patient experience. Councils have assisted with redesigning waiting rooms, providing advice on improving the admission guide, and helping managers better understand communication needs in the hospital.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

DECEMBER 17, 2015

For example, Cesar Bocanegra started as VP for operations, then asked to take on human resources as well. He was promoted to COO within two years. Senior management encouraged the employee’s creativity and coached her on how to implement her idea. That promo code is now the leading driver of new donors.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

MAY 2, 2017

To Foster Innovation, Connect Coworkers Who Share Aspirations. Despite having a full plate of client projects, she signed up to work on a massive survey to understand the concerns of chief operating officers. You and Your Team Series. Collaboration. How to Handle a Colleague Who’s a Jerk When the Boss Isn’t Around.

Chief Operating Officer 11

Chief Operating Officer Consensus How To Project 11

Harvard Business Review

FEBRUARY 5, 2015

Consider Nissan’s “Vision Zero” which aims for “zero traffic accidents involving Nissan vehicles that inflict serious or fatal injuries,” according to COO Toshiyuki Shiga. Even tactical operational goals can be transformative. It’s brave. But it’s also very good for the business.

Goal 8

Goal Transportation Automotive COO 8

Harvard Business Review

DECEMBER 26, 2014

Given that senior leaders often share the same worldview as the departing CEO and could prove to be out of touch with the changes sweeping through the industry, the board looks to the third level of management. Placing the candidate on a corporate board will help him or her gain experience interacting with directors.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

MARCH 21, 2011

I was so confident in her idea that I convinced my former university professor husband to act as COO for the start-up, and we invested not only encouragement, but cash. But whatever the investment, and whether I'm investing personally or professionally for the Disruptive Innovation Fund, my basic parameters are now clear.

Due Diligence 14

Due Diligence Magazine SWOT Christensen 14

Harvard Business Review

MAY 24, 2013

She''s an expert on strategy, innovation, and leading change. In her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good , she analyzed how P&G (among other companies) achieved long-term performance. Arbuckle Professorship at Harvard Business School. She''s on twitter @RosabethKanter.

P&L 8

P&L Restructuring Price CEO 8

Harvard Business Review

AUGUST 5, 2014

Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done. That helped account managers focus their pitch on the client’s business issues and build rapport. That bottom line sensibility is crucial.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

OCTOBER 26, 2016

She also used them to scout for talent, keeping an eye out for young managers ready to move into more-senior positions and perhaps transfer to headquarters. Erkan Malas was FDM Turkey’s COO, and from the start he had chafed at Sena’s appointment and approach. ” Sena needed managers like Meryem on her side.

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

APRIL 18, 2014

Her story is not only an inspiring one of adapting self-help narratives and neuroscience to "trick" her own mind; it’s also a tale couched in almost a century of management thinking about who can and can''t be a leader. This is how opportunities to be nimble and innovative are squandered, he says, and how companies become irrelevant.

Charisma 8

Charisma Hamel Bureaucracy Meyer 8

Harvard Business Review

JANUARY 23, 2012

Heins, the new CEO of Research in Motion (RIM), has been plucked from the company's relatively obscure COO position to fill the giant shoes of two longtime co-CEOs as they depart at the behest of angry investors. Is it Apple's consumer appeal, or the declining influence of corporate IT managers? The company could merge with Dell.

Strategy 15

Strategy CEO Strategic Planning Consensus 15