Deming Institute

APRIL 7, 2016

Watch this short video for a great story illustrating this problem in action: There may be cases in which incentives work only as intended, but I suspect they are relatively rare. In those cases where the slogan is actually used as a hammer to blame employees when results disappoint is when it does cause damage.

Deming 28

Deming System Incentives Short-term 28

Harvard Business Review

DECEMBER 4, 2017

We then virtually convened the project’s advisers for a roundtable discussion about what they viewed as the major issues raised in the interviews, and their own counsel for executives wishing to create long-term value through a sustainable business agenda. But then more pressingly, I think, he talks about the need for system change.

Project 8

Project Advice Henderson Short-term 8

Harvard Business Review

JUNE 7, 2011

This type of short-term alliance allows us to further test our working relationship, which might later lead to collaboration on an article, and so forth. Once we've worked on a few limited scope projects and hammered out the rules of engagement, it's important to give authority to our collaborators.

Micromanagement 21

Micromanagement Hammer Drucker Short-term 21