Eric Jacobson

FEBRUARY 25, 2021

A skill like any other skills needed for successful selling. There was plenty of room, of course, but I had to get my writer’s ego there. (It It would be unintentional, because most people just haven’t thought much about the ethical and unethical uses of storytelling. Storytelling is a skill. It didn’t take long). Including me.

Storytelling 65

Storytelling How To Tools Books 65

Eric Jacobson

OCTOBER 11, 2020

A skill like any other skills needed for successful selling. There was plenty of room, of course, but I had to get my writer’s ego there. (It It would be unintentional, because most people just haven’t thought much about the ethical and unethical uses of storytelling. Storytelling is a skill. It didn’t take long). Including me.

Storytelling 65

Storytelling Tools Books Learning-by-Doing 65

Strategy Driven

MARCH 25, 2013

And, of course, whomever got the breaks, and took advantage of them. You speak the truth, have high ethical standards, and are known for service. The good news is when you become responsible for both success and failure, you also become a student of sales and life. SMART SELLING REALITY: Smart salespeople don’t sell on price.

Open-book 50

Open-book Definition Self-aware Price 50

Strategy Driven

JULY 2, 2012

You’ve placed a value on yourself that reflects in your selling skills, your attitude, your belief system, your truthfulness, and your ethics. If you are willing to compromise any of those, you’ll never be a successful salesperson in the long term. Not you, of course! That’s you. And then there is the customer.

Reputation 50

Reputation Customer Loyalty Belief Systems Seminar 50

Coaching Tip

FEBRUARY 23, 2012

The days of leading countries or companies via a one-way conversation are over, as Netflix’s one-way conversation with customers on prices, Bank of America’s one-way conversation on debit fees and Verizon’s one-way conversation on an e-billing surcharge recently demonstrated. 8) Measure HOW, not ‘How much.’

How To 110

How To Airlines Media Innovation 110

Eric Jacobson

JANUARY 1, 2018

A skill like any other skills needed for successful selling. There was plenty of room, of course, but I had to get my writer’s ego there. (It It would be unintentional, because most people just haven’t thought much about the ethical and unethical uses of storytelling. Storytelling is a skill. It didn’t take long). Including me.

Storytelling 60

Storytelling How To Tools Books 60

Marshall Goldsmith

JUNE 28, 2017

Mark Thompson – World’s #1 Executive Coach for Growth Company Leaders; NY Times bestselling author Admired and Success Built to Last ; Stanford University Venture Design Lab; Executive Producer, Schwab.com, and Forbes’ Venture Investor with the Midas Touch. and Happiness at Work.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Strategy Driven

FEBRUARY 6, 2015

Quality entails four concepts: Success is determined by conformity to requirements. The most common pitfalls toward success include: Taking a piecemeal approach to quality. Success via competitiveness has many dimensions: Production efficiency became America’s focus by the 1950′s. Customer retention. Higher sales.

Quality 50

Quality Metrics Strategic Planning TQM 50

Eric Jacobson

OCTOBER 10, 2016

A skill like any other skills needed for successful selling. There was plenty of room, of course, but I had to get my writer’s ego there. (It It would be unintentional, because most people just haven’t thought much about the ethical and unethical uses of storytelling. Storytelling is a skill. It didn’t take long). Including me.

Storytelling 50

Storytelling How To Tools Books 50

Eric Jacobson

SEPTEMBER 5, 2016

A skill like any other skills needed for successful selling. There was plenty of room, of course, but I had to get my writer’s ego there. (It It would be unintentional, because most people just haven’t thought much about the ethical and unethical uses of storytelling. Storytelling is a skill. It didn’t take long). Including me.

Storytelling 50

Storytelling How To Tools Books 50

Harvard Business Review

MARCH 11, 2015

The late Sir Colin Marshall, when he was CEO and chairman at British Airways (BA), knew that success in his business came down to superior value capture. In a 1995 interview with HBR , he summed up the opportunity brilliantly: “You’re always going to be faced with the fact that the great majority of people will buy on price.

Price 8

Price Discount Travel Business Model 8

Marshall Goldsmith

FEBRUARY 8, 2018

Sanyin Siang – Executive Director of the Duke University Fuqua/Coach K Center on Leadership & Ethics (COLE). Creator of The Situational Coaching Model, author of 5 books including Coaching for Breakthrough Success. David Gallimore – Led seven successful startups inside Boeing, Capgemini, IBM, Wall Data.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

OCTOBER 6, 2014

Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. Successful companies are notoriously prone to pursuing tactical fixes rather than confronting strategic problems. And of course, online shopping is the other big trend that started at the turn of the century.

Retail 9

Retail Merchandising Discount Price 9

Harvard Business Review

JANUARY 28, 2011

For knowledge-intensive industries, people's talent, expertise and ingenuity are essential ingredients for success. Privacy matters, of course, but it's seldom central. Of course, these unhappy pathologies are global phenomena. Agile minds are our richest resource for sharpening our competitive edge. Those risks are growing.

Venture Capitalist 14

Venture Capitalist Ethics Human Capital Drucker 14

Harvard Business Review

OCTOBER 12, 2011

For more than a quarter century, the mantra, of course, has been that corporations' primary focus should be on shareholders and the primary goal should be to "maximize shareholder value." Does stock price accurately reflect intrinsic value? And, of course, Steve Jobs. Emphasis mine.) But this is at it should be.

Short-term 14

Short-term Rogers Long-term Price 14

Tanveer Naseer

JUNE 7, 2016

In the course of directing a client’s crisis response, analyzing past responses to crisis, or developing powerful response strategies, it’s clear to me that crisis response promptness and effectiveness depends on having four essential leadership responsibilities spelled out carefully in your crisis plans for the CEO (or surviving leaders): 1.

Crisis 100

Crisis Succession Construction Reputation 100

Frank Sonnenberg Online

JULY 2, 2019

There’s no one to tell you what to do or second-guess your decisions — unless you ask, of course. You’re in the driver’s seat — but buckle up — freedom comes with a price tag. You set your course, make the difficult choices , and determine what you’re willing to sacrifice to achieve your goals. There’s no easy road to success.

Licensing 101

Licensing Comparison Learning-by-Doing Commitment 101

Harvard Business Review

OCTOBER 7, 2014

This was of course the case when the Rice video was leaked to the press, or, in another example, when reports broke that at least 35 veterans died while waiting for care at a VA hospital in Phoenix, Arizona. Public interest grows, of course, when members of the public are affected by a company’s decisions. They challenge identity.

Company 12

Company Crisis Crisis Management Video 12

Strategy Driven

MAY 25, 2011

It may not be fair, and you may not want to hear it, but chances are that previous leaders have poisoned the ground on which you’re trying to grow a successful business. Carl, a self-made success and CEO of a venture-backed software company, is a great example. The brutal truth is probably not. Carl had a Ph.D.

Company 62

Company Venture Capitalist Film Reputation 62

Harvard Business Review

APRIL 26, 2011

As the article says, "A business needs a successful community, not only to create demand for its products but also to provide critical public assets and a supportive environment." Suppose doing the right Shared Value thing requires closing plants, raising prices, becoming less competitive, reducing profits?

Porter 14

Porter Morale Supply Chain Long-term 14

Harvard Business Review

MAY 2, 2018

But as behavioral scientist Cass Sunstein has cautioned , there are sound uses for personal data on social media if handled ethically. Personality insights and other aspects of behavioral science offer opportunities to better connect with individuals, and if done ethically it can be beneficial for consumers and businesses alike.

Marketing 8

Marketing Advertising Ethics Health Care 8

Strategy Driven

MAY 25, 2011

It may not be fair, and you may not want to hear it, but chances are that previous leaders have poisoned the ground on which you’re trying to grow a successful business. Carl, a self-made success and CEO of a venture-backed software company, is a great example. The brutal truth is probably not. Carl had a Ph.D.

Company 50

Company Venture Capitalist Film Reputation 50

Steve Farber

MARCH 25, 2009

To their culture, their work ethic, their camaraderie. They felt like a family, he said, committed to doing great work and devoted to one another’s success. It’s just the price we pay for being managers. Ken’s wife would cook food for everyone and bring it to the office. And then something happened.

Mentor 40

Mentor Advice Bottom-up Crisis 40

Harvard Business Review

MARCH 13, 2012

Of course companies have distinct quality or R&D departments and professionals, but the most committed companies drive the thinking into every aspect of the business. Of course that's true, since detecting risks and innovating around them will often fall to those closest to the ground (hint, that's rarely the c-suite).

Supply Chain 11

Supply Chain Business Model Trends Quality 11

Harvard Business Review

JANUARY 27, 2014

In our opinion, which of the two is the more successful depends on the context in which the business operates. What will make it successful is your ability to induce customers to buy from you rather than from someone else. Of course more often than not you would find out that such extreme customization is not profitable.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Harvard Business Review

MAY 31, 2013

The hundreds of responses offered a wealth of advice and insight about what it takes to make a successful transition from college into the workforce. What you learned about how to learn is essential; it''s the foundation for your life-long success. Of course it''s important that you leverage your strengths.

Self-aware 11

Self-aware Learning-by-Doing Advice Career 11

The Horizons Tracker

SEPTEMBER 23, 2019

They want the companies they buy from to trade in an ethical and responsible way, and for the organizations they work for to not only make a positive difference to the world, but to offer them work that is fulfilling and enriching in equal measure. Foremost among these is the Becoming a Changemaker course at Berkeley Haas.

Entrepreneur 68

Entrepreneur Long-term Crisis Mentor 68

Harvard Business Review

APRIL 3, 2014

This is to some extent true of any business, of course (can I interest you in an HBR subscription ?), This has certainly resulted in lower stock trading commissions and, in recent years, smaller “spreads” between the prices at which brokers offer to buy or sell stocks. Ethics Finance Technology'

Long-term 8

Long-term Open-book Marketing Hedge 8

Great Leadership By Dan

SEPTEMBER 3, 2013

Linda Fisher Thornton , from Leading in Context , says “Every leader should have proactive steps for learning and improving ethics - including their moral compass , their interpersonal behavior, their global thinking, their community impact and their environmental sustainability.”. These can be advisors, peers or coaches. Tacy Byham, Ph.D.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

JANUARY 12, 2018

Their goal was to hit the lowest possible price point, and to appeal to “digital native” customers. These robo-advisors may be used to automate certain aspects of risk management and provide decisions that are ethical and compliant with regulation. Deliver behavioral coaching.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

JUNE 21, 2017

Kalanick and other top executives signal by example what is and is not acceptable behavior, and they are clearly responsible for the company’s ethically and legally questionable decisions and practices. Uber’s lower costs brought lower prices to consumers, with resulting popularity and growth. Rotten to the Core.

Licensing 8

Licensing Transportation Document Business Model 8

Harvard Business Review

OCTOBER 24, 2011

This doctor did an utterly competent exam, explained my situation, and offered a sound course of action. Yes, success today is about price, features, quality — pure economic value of the sort that requires you to rethink your strategy and business models. So I'm fine.

Uncertainty 14

Uncertainty Business Model Industry Airlines 14

Harvard Business Review

FEBRUARY 2, 2012

A fiduciary would offer low-volatility funds and encourage investors to stay the course," he said. Rowe Price spring to mind) have built a reputation for looking out for investors's interests. It drives hard work, innovation, and the success of the capitalist system. All mutual funds are legally organized along these lines.

Finance 13

Finance Motivation White Paper Banking 13

Strategy Driven

JANUARY 6, 2012

One learns three times more from failure than from success. Failures propel us toward our greatest future successes. Research shows that we learn three times more from failures than from successes. This mindset, of course, invites and tends to multiply trouble. Unprofitable pricing. by Hank Moore. Waste, Spoilage.

Planning 50

Planning Consultative Learning-by-Doing Cost 50

Strategy Driven

MARCH 2, 2012

True expertise is a rare commodity, and the successful company utilizes it on the front end, rather than on the costly back end. A trainer may recommend courses for human behavior, believing that these constitute a Visioning process (of which they are a small part). This does not include marketing, which should be another 10 percent.

Consultative 59

Consultative Short-term Budgeting Strategic Planning 59

Harvard Business Review

NOVEMBER 28, 2017

Even in one of the most market-oriented societies in human history, it appears very difficult to make most people appreciate that ethical and profitable business practices do not fundamentally conflict. A firm with excessively high prices or poor quality products will lose business to competitors with lower prices or better products.

Company 8

Company Short-term Long-term Price 8

Harvard Business Review

JUNE 9, 2014

Being a successful strategic negotiator requires calculated self-interest, along with a heavy dose of dissembling. However, the decision and its outcomes might conflict with your ethics. When you enter a negotiation, either representing yourself or your organization, you have a goal; so, of course, does your counterpart.

Cooper 8

Cooper Entrepreneur Price Creativity 8