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How to Hold onto Your Customers in a Crisis

Leading Blog

S UBSCRIPTION-BASED businesses seem to be the most resilient during this time of crisis. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve. They will also remember the companies that took advantage of the crisis by gouging on price. Re)focus on your forever promise.

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The Rising Importance of the Chief Commercial Officer in Modern Business

N2Growth Blog

Today, the CCO oversees various aspects of business operations, such as strategy development, customer relationship management, product development, and crisis management. The Chief Commercial Officer ensures a company’s profitability by maximizing its commercial strategy and driving business development.

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The One Aspect Of Crisis Management That No One Talks About

Lead from Within

Some people are more suited to crisis leadership than others. But throughout the spectrum, there is one aspect of crisis management that no one is talking about. A massive crisis that changes nearly every aspect of life with no clear end in sight is a perfect example of a situation that can cause deep-seated anger.

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July 2020 Leadership Development Carnival

Lead Change Blog

Welcome to the July 2020 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Development. Steve DiGioia contributed 18 Ways to Stop Chasing Low Price Shoppers.

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UNCTAD Report Argues For A New Approach To Tackling Financial Crisis

The Horizons Tracker

We have seen huge fiscal packages introduced by governments in response to rising energy prices coupled with rising interest rates to tackle rapidly rising inflation. The authors don’t believe that higher interest rates now will be any more successful in bringing down prices without also generating a recession.

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What Responsibility Do Employers Have During The Cost Of Living Crisis?

The Horizons Tracker

This greater concern has been almost instantly put to the test during a cost-of-living crisis that has meant many workers have struggled to keep their heads above water as inflation has run riot through economies across the world. The post What Responsibility Do Employers Have During The Cost Of Living Crisis?

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How to develop an effective strategy that works, even during uncertainty

Chartered Management Institute

As well as having tragic consequences for millions of people, the impact of these and other less seismic events, such as sudden increases in energy prices and soaring inflation , has been, and will continue to be, catastrophic for many organisations. So, the question is: why is it so difficult to develop strategies that work?