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Complimentary Resource – 2011 Trends Report: Customer Relationship Management

Strategy Driven

JUNE 17, 2012

2011 Trends Report: Customer Relationship Management. Focus Experts share their 2011 predictions for CRM. Are you ready for the coming changes in the Customer Relationship Management (CRM) landscape? In this report, Focus Experts share their 2011 predictions for CRM. 1 in most businesses.

Trends 50
Trends Report Resources CRM 50
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How Digital Natives Are Changing B2B Purchasing

Harvard Business Review

MARCH 14, 2018

Digital natives who grew up with the Internet and smartphones have transformed the way B2B buyers research purchases, qualify vendors and make purchases—changing the rules of the game for marketers and product managers. First impressions matter as much as ever in B2B markets.

B2B 8
B2B Schein Forrester CRM 8
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