Remove CTO Remove Finance Remove Innovation Remove Participative
article thumbnail

A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

As many companies move from exclusively internal focused R&D to distributed-innovation systems (e.g., A new component of the IT function must be developed to support this category of work: the Distributed Innovation Group (DIG). online idea markets), the center of expertise for innovation support, and analysis across the enterprise.

article thumbnail

How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. This new approach was recently on display in Rich’s participation with the “ Pizza 4 Patriots ” program.