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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

EIG is responsible for enterprise architecture, the center of expertise for simplification and integration methods, process and program management. The spread of capitalism and the associated growth in emerging markets provide organizations of all sizes with an opportunity to participate in globalization. IT Doesn''t Matter (to CEOs).

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. This new approach was recently on display in Rich’s participation with the “ Pizza 4 Patriots ” program.