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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

Improving Operational Efficiency. The spread of capitalism and the associated growth in emerging markets provide organizations of all sizes with an opportunity to participate in globalization. Participating in Strategy Formulation. The New CTO: Chief Transformation Officer. Reinventing Corporate IT An HBR Insight Center.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. This new approach was recently on display in Rich’s participation with the “ Pizza 4 Patriots ” program. Insight Center.