Harvard Business Review

SEPTEMBER 10, 2014

Apple Pay will be more secure, it will be easier, and it will probably be more profitable for the payments industry as a whole by shifting people away from cash (at least for the time being). The term was coined by the first CTO of the US Government, Aneesh Chopra. Apple used its power as an impatient convener to move an industry.

Industry 9

Industry CTO Game Theory Technology 9

Skip Prichard

MARCH 13, 2020

You cover various industries and how they should prepare for the age of human-machine partnerships. The fourth mistake that I want to caution business leaders about is the instinct to delegate automation knowledge and technology fluency to IT or a CTO role. Let’s jump to higher education.

Blanchard 101

Blanchard Education CTO Technology 101

Harvard Business Review

MARCH 14, 2016

Organizations in every industry and geography are increasingly indebted to external talent, whom we term agile talent , to augment their resources in strategic areas. One approach that 10X has recommended is creating a roving CTO or project managers. Business reliance on the freelancer economy continues to grow.

CTO 8

CTO Agility Management Chief Technology Officer 8

Strategy Driven

JANUARY 21, 2011

One retail CTO summed it up well at a recent SAS event when he said, “We don’t want to just struggle through and be hanging by our fingertips when the economy recovers. Look to the founding era of your industry and identify best practices that became too expensive to maintain during the ‘60s and ‘70s. We want to come out strong.”

Real Estate 66

Real Estate Magazine Rogers Long-term 66

N2Growth Blog

DECEMBER 1, 2019

My first opportunity to gauge my theory of people-centric leading was speaking to a room filled with young entrepreneurs and employees from various industries who were beginning to enter management positions. Dan and I wanted to perform one last act of servant leading.

Globalization 276

Globalization Leadership Conference Diversity 276

Harvard Business Review

MAY 4, 2018

When new CTO Prakash Khot arrived from Salesforce, he shifted the company towards continuous delivery, testing changes more frequently and on smaller audiences. Continuous Development is a growing trend in the software industry. The result has been a dramatic increase in customer satisfaction and a great boost to internal morale.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

MARCH 26, 2015

While both measures are less than perfect, and we recognize that many companies use Eastern Europe and South American engineering sites, the GEI works well to demonstrate the diversity of industries—it isn’t just software and IT—with a significant portion of their R&D overseas. The top thirty companies are shown below.

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

OCTOBER 19, 2011

The news had just hit that Danny Lewin — the co-founder of Akamai Technologies, its charismatic CTO, a former commando in the Israeli Special Forces, and MIT mathematics genius who led the company from a math class to an IPO and a market cap of $30 billion — had suddenly died. For all of us, Danny was our CTO and visionary.

CTO 9

CTO Lewin IPO Mentor 9

Harvard Business Review

AUGUST 16, 2013

Recent, well-documented examples include Progressive Insurance''s use of predictive modeling in the property and casualty insurance space and the many industrial manufacturing companies that are generating almost all their margin and profit from after-sale, value-added services based on information generated by embedded sensors.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

DECEMBER 13, 2017

Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Core Competencies. and of course the compensation and benefits.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

AUGUST 26, 2013

I don''t care what industry you''re talking about.". IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies. Organizations in every industry need to follow their example.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

MARCH 24, 2017

For example, if a CRO or CTO leaves a young company, it can cripple the organization. In the chart below, one can see this particular organization’s happiness trend is around the overall benchmark and industry average. However, the sales function’s happiness is markedly lower.

Morale 12

Morale Attrition Early Adopters Benchmarking 12

Strategy Driven

DECEMBER 3, 2019

These revolutionary developments required equally revolutionary changes, including more truly global firms, whole new industries, new ways of organizing enterprises (think first GM and then GE), new ways of working (email, virtual global teams), and more. Levine is an expert on lean and agile software development and information technology.

Agility 65

Agility Banking Supply Chain CTO 65

Harvard Business Review

JULY 24, 2018

For example, one large industrial company needed a better way to get people on cross-functional projects. One CTO we spoke to tells a story about an AI project that “hit the wall” despite a sequence of green lights. Information about people’s skills and capabilities was dispersed across siloed business lines.

Technology 11

Technology Talent Management Process Management 11

Harvard Business Review

DECEMBER 6, 2013

Here, Try Some Nixon and Kimchi: How the Garment Industry Came to Bangladesh Planet Money I admit it: The reference to Nixon and kimchi in the headline got me to read it, but this piece on how Bangladesh came to be a world center for apparel manufacturing held my interest.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

SEPTEMBER 11, 2012

At the time, the airline was relying on the aviation industry's long-standing practice of using the ETAs provided by pilots. In search of a better solution, the airline turned to PASSUR Aerospace, a provider of decision-support technologies for the aviation industry. So when a major U.S.

Management 8

Management Airlines Supply Chain CTO 8

Harvard Business Review

MARCH 15, 2017

” Generally speaking, CIO director prospects will have served as a CIO or CTO of a large organization whose market sector is relevant to the company of the board doing the recruiting. From Korn Ferry’s perspective, in recruiting directors for a wide range of industry and functional areas, CIOs are the most sought-after directors.

CIO 9

CIO Committee Technology P&L 9

Harvard Business Review

SEPTEMBER 17, 2014

Is innovation intended to improve and expand the existing business, or is it meant to redefine the company itself and the industry in which it operates? Look for ways to stretch the boundaries of current innovation efforts, but remember you are not the CEO or CTO.

Innovation 8

Innovation Planning Short-term Long-term 8

Harvard Business Review

AUGUST 21, 2013

The New CTO: Chief Transformation Officer. And the new waves of technology keep on coming: social, mobile, cloud, and Big Data promise to raise organizations'' competitive capabilities and dependency on IT further. Reinventing Corporate IT An HBR Insight Center. A Board Director''s Perspective on What IT Has to Get Right.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.”

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JULY 23, 2013

They have remained, instead, CTO''s. In my years of interviewing staff across a range of industries, the most common theme has been, "No one told me what to do, so I did nothing." CIO''s have never broadly achieved their destiny. I submit they are — or should be — something different. Think like a parent.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

AUGUST 6, 2015

” So Emily did lots of reading; she talked to others in the industry and learned about the cadence of development. ” This research had two advantages: One, it made the hiring process go more smoothly and, two, it has helped Emily manage Heather, her new CTO. .”

Management 8

Management How To CTO Mentor 8

Harvard Business Review

SEPTEMBER 13, 2016

For example, if you want clients for your CTO coaching business, then chief technology officers (and the people who know them) are your audience. An entrepreneur and CEO of a large commercial plumbing contracting business wanted to write a book in order to raise his profile in the plumbing industry and drive clients to his business.

Audience 8

Audience Chief Technology Officer Open-book CTO 8

Harvard Business Review

AUGUST 14, 2014

He alerted his executive team that he would be gone, and tapped his co-founder and CTO as the final voice for any decisions that needed to be made. A few years ago, Peggy Hill, then the vice president of supply chain for an outdoor industry company, went on a weeklong beach vacation.

Stress 11

Stress Supply Chain CTO Case Study 11

Harvard Business Review

JANUARY 27, 2016

And after several fruitless meetings with the COO, the HR chief, and industry consultants, he’d decided that he needed to investigate the issue himself. ” Yoshiyuki Taniguchi, the CTO, spoke up: “I like your thinking, Mayuka-san, but why not use technology to achieve the same result?

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

JUNE 17, 2015

We have shifted from a competitive landscape in which companies are more exclusively focused on external forces affecting their industries and sectors, to one that has become significantly more customer-centric. This seems to be a key question on the minds of not just marketers, but company strategists these days.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. The industrial age economy does not exist in a vacuum. The New CTO: Chief Transformation Officer. Reinventing Corporate IT An HBR Insight Center. A Board Director''s Perspective on What IT Has to Get Right.

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

JUNE 26, 2014

We’re lucky to have an amazing CTO with a deep knowledge of e-commerce and strong desire to partner with the business, and a strong team behind him. When the industry was purporting that mobile was best served as a content engine and mobile shopping would take years to take off, we dove-in head first.

Brand 11

Brand CTO Marketing Retail 11

Harvard Business Review

AUGUST 20, 2013

As a result, in recent years, innovative ideas have been stifled and entire industries have fallen into the death spiral of cost/price cutting commoditization. Tech innovation is almost dead in the financial industry. The New CTO: Chief Transformation Officer. Enterprise IT is no different. IT Doesn''t Matter (to CEOs).

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

AUGUST 23, 2013

For many industries, technology has become the transformative force. The New CTO: Chief Transformation Officer. Often that technology does not directly arise from existing information technology, but IT will be called upon to integrate, leverage, and ensure service levels and communications to support the business transformation.

Scenario Planning 8

Scenario Planning CIO Planning Uncertainty 8

Harvard Business Review

MAY 13, 2015

They are the core business, no matter what the industry or channel model, and the elevation of their leaders to the c-suite reflects this evolution. As “clients” of media, technology providers, data offerings, and more, brands have the power to create new value for themselves and transform industries toward their future state.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

FEBRUARY 4, 2014

The CMO and CIO (and potentially the CTO) must bring complete transparency to the process. Effective use of Big Data is already separating the winners from the losers across a wide range of industries. Bring complete transparency. But there are no short cuts to getting it right?and Collaboration IT management Marketing'

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8