Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. It requires new modes of operation. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

AUGUST 16, 2013

I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Improving Operational Efficiency.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

AUGUST 27, 2013

Perhaps the most exciting (and challenging) aspect of working in a progressive IT organization is the pace of technological change. Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. Generate Room for Innovation.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

DECEMBER 6, 2013

While we''re all familiar with the decline of Research in Motion, this oral history contains first-hand accounts of RIM''s glory days of innovation, followed by inglorious missteps. At most big companies, would-be innovators have to submit their proposals to review boards and then wait months for funding.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

JUNE 17, 2015

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

DECEMBER 13, 2017

PMs have to have a deep understanding of how the organization operates and must build social capital to influence the success of their product – from obtaining budget and staffing to securing a top engineer to work on their product. Pro: Breakthrough technology can offer customers things they didn’t even know they needed.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

JULY 24, 2013

We at MIT CISR have found that enterprises are using one or more of three approaches to managing total digitization: convergence, coordination, or a separate digital innovation stacks approach. At Boeing, all enterprise technology (including digital) investments are managed by the CTO, which enables significant synergies.

CIO 8

CIO Organization Committee CTO 8

Harvard Business Review

JUNE 26, 2014

Sephora has always been an innovative global business, doing things a little differently, which is what drew me to the brand. When you arrived, what did you see as the opportunities and priorities for increasing digital innovation? Yet based on my own experiences, I believed we could use technology to make shopping more efficient.

Brand 8

Brand CTO Marketing Retail 8

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. Industrial age measures can''t evaluate Serendipity Economy results, leaving its outcomes like invention and innovation, process improvements, and new businesses relegated to the evidence of anecdote. This can''t be forecasted.

CTO 8

CTO Franchising CIO Short-term 8