Remove Customer Loyalty Remove Goal Remove Human Resources Remove Leadership
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Importance Ethics in Human Resources Management

HR Digest

Unveiling the Essence of Ethics in Human Resources Ethics in human resources involves upholding a set of moral principles and values at all levels of an organization. The importance of ethics in human resource management cannot be overstated.

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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

This means planning for training and setting realistic goals so employees can do their jobs and produce the best results for the company. Managers need leadership training that equips them to succeed. When surveyed customers preferred a quality service or product over faster turnaround time or even a better price.

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Navigator Newsletter #180

Chart Your Course

According to their human resource department, it is harder to get a job at Zappos than to be accepted at Harvard Business School. The Zappos vision statement is, “Delivering happiness to our customers, vendors and employees.” 2) Deploy a leadership strategy. People have a basic human need to feel appreciated.

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How to Innovate When You're Not the Big Boss

Harvard Business Review

Usually, if you search, there are opportunities in your current job and at your current level to display your ability to drive change, even if you are in a support function like finance or human resources. Are you willing to push the organization out of its comfort zone and withstand the criticism of those tied to the status quo?

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Listen to Your Employees, Not Just Your Customers

Harvard Business Review

The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential. Organizational barriers are often the culprit. You and Your Team Series.

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How to Design a Corporate Wellness Plan That Actually Works

Harvard Business Review

Leadership commitment and support. However, there is strong evidence that proper incentives drive participation rates, keep employees engaged and motivate to begin efforts to achieve self-determined health goals. In addition, relying on outside entities to attend to organizational needs may not get at the root of a systematic problem.