Lead Change Blog

FEBRUARY 17, 2016

We all went to school on how the Japanese transformed a rotten “made in Japan” reputation synonymous with junk into one that represented the pinnacle of zero defects products. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Deming Institute

DECEMBER 3, 2015

Edwards Deming Institute 2014 conference – Deming’s Stage 0: By What Method? Edwards Deming teaching a 2 week course on consumer research in Japan in 1951: that course included a section titled “the art of questioning and interviewing.” Ron Moen’s presentation at The W. Ron talks about W.

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Deming Conference Diversity Learning-by-Doing 28

Lead Change Blog

APRIL 6, 2015

They hoped favorite teams would win, a cinderella would emerge from the lower seeded teams, and in some cases, that friendly wagers would go their way. We appreciate these 23 leaders who have incisive ideas about how to succeed when complications arise, and how to nurture teams who can then thrive. Let’s Get Started.

Leadership Development 150

Leadership Development Development Leadership Deming 150

Deming Institute

MAY 9, 2016

Here is a long document looking at Deming’s ideas, written by Raphael Vitalo – Deming Revisited: The Real Quality Model for Commerce. The document explores Dr. Deming’s ideas in depth and provides the authors viewpoint. Deming’s definition of leadership—i.e., In my opinion, it is an interesting read.

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Deming Document System Quality 28

Deming Institute

OCTOBER 1, 2015

In the most recent Deming Institute podcast Ron Moen and Cliff Norman , of Associates in Process Improvement (API), discuss their paper (to be published in 2016), “Evolution of Deming’s System of Profound Knowledge” and the “journey of learning” Dr. Deming and they have experienced. Ron Moen.

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Deming White Paper Management System 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. When we buy a product, we essentially “hire” it to help us do a job. If it does the job well, the next time we’re confronted with the same job, we tend to hire that product again.

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Deming Christensen System Innovation 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. That doesn’t mean you can’t make mistakes, for sure it will be hard to build a perfect product. 14 Deming principles. 3) Be agile by delegating tasks and trusting your team. 7) Work in teams.

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Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

JANUARY 30, 2017

I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. The SHS journal article starts with a brief introduction, not in the original document, by Dr. Deming that summarizes the key points, all of which are still relevant today. So much for his pride and joy in work.

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Deming Kaizen System Quality 28

Harvard Business Review

APRIL 20, 2016

You hear a lot about “agile innovation” these days. Teams using agile methods get things done faster than teams using traditional processes. Edwards Deming, who used it extensively in Japan in the years following World War II. They keep customers happier. They enjoy their work more.

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Agility Nonaka Takeuchi Innovation 8

The Empowered Buisness

MARCH 4, 2014

seeing cause and effect patterns within your environment, peoples’ behaviors and even within yourself … such as “when I take 5 minutes to plan daily, I have a more productive, focused day.”). These leaders are innovators. Patterns recognition (ie., Example of Future-oriented Thinking: According to Dr. W. Differences–Oriented.

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Strategic Planning Content Covey Industry 131

Curious Cat

MARCH 10, 2015

Begin discussion with top management team and train them. Share feedback with the chief and his management team. This begins at the top with the chief and the chief’s management team. An elected, rank-and-file police officer, is added to the chief’s management team. Discuss and ask employees; get feedback from them.

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Case Study System Decentralization Management 40

Deming Institute

FEBRUARY 11, 2016

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. I was also invited to attend to the Deming Institute Annual Fall conference in Los Angeles.

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Deming Library Entrepreneur Conference 28

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. Most innovation methods don’t actually result in innovative solutions.

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Innovation Engineering CIO System 57

Strategy Driven

AUGUST 17, 2011

Imagine you are a product manager at Proctor and Gamble or Unilever and are charged with designing a new line of detergents or packaged food. You cannot presume that packaging is simply a matter of clever design that helps your products fly off the shelves of a super market. Sustainability is part of every professional’s job.

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Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Deming Institute

DECEMBER 7, 2017

Edwards Deming. But, do organizations solely exist to earn profits or meet financial goals, or, are their profits the result of how well they invest their resources, from innovation to revenue and equipment, and then deliver new and improved products or services? Post by Bill Bellows. billion and a quarterly net profit of $7.7

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Deming System Crisis Industry 28

Harvard Business Review

MARCH 23, 2011

In 2009, Grainger's senior management team decided to reflect on their history with improvement initiatives before deploying a Lean-based continuous improvement system. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

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Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Forward-looking incumbents recognize the need to cannibalize their own products, rather than leaving it to other startups, who are more than happy to take on the challenge.

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Productivity Products Company Metrics 8

Ask Atma

JANUARY 2, 2011

They ran productive meetings. The benefit of this is: costs decrease because of less rework, fewer mistakes, fewer delays, and better use of time and materials; productivity improves; market share increases with better quality and prices. Processes, products, and services should be improved constantly; reducing waste.

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Management CRM Objective Human Resources 40