Lead Change Blog

FEBRUARY 17, 2016

The last thirty years of business history have been characterized by giant leaps in quality. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. Customers today assume what they buy will be laced in high quality. Fun Leaders Are Light.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. To that end, Dr. Deming might well ask, “By what method” can we determine the “right” things to do?

Covey 69

Covey Deming Six Sigma Efficiency 69

Harvard Business Review

MARCH 23, 2011

To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen." Second: "This new approach is very different from anything you've ever seen before.

Six Sigma 13

Six Sigma TQM Kaizen Balanced Scorecard 13