Six Disciplines
AUGUST 16, 2013
Long before we heard the phrase “Quality is Job #1,” various movements initiated the concept of systematically improving product quality. Edwards Deming, considered the father of the quality movement, began championing his ideas for a statistical approach to quality in the 1940s and ’50s. In the 1970s, the U.S.
Six Disciplines
FEBRUARY 15, 2013
Long before we heard the phrase “Quality is Job #1,” various movements initiated the concept of systematically improving product quality. Edwards Deming, considered the father of the quality movement, began championing his ideas for a statistical approach to quality in the 1940s and ’50s. In the 1970s, the U.S.
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Lead Change Blog
FEBRUARY 17, 2016
The last thirty years of business history have been characterized by giant leaps in quality. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. Customers today assume what they buy will be laced in high quality. Fun Leaders Are Light.
Deming Institute
SEPTEMBER 15, 2016
2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.
The Practical Leader
MAY 14, 2012
As I fine tune next week’s Leadership and Culture Development for Higher Health and Safety webcast presentation, I’ve been reflecting on the lessons learned from the quality movement and the widespread failure to apply those to workplace safety. In fact, the best service/quality providers are masters at it.
Deming Institute
NOVEMBER 29, 2018
Post by Bill Bellows, Deputy Director, The Deming Institute. The same could be said for a quality goal of 6.3 defects per million opportunities, the standard for Six Sigma Quality, or zero defects, the quality standard of Philip Crosby. per million opportunities.
Deming Institute
JUNE 30, 2020
Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. To that end, Dr. Deming might well ask, “By what method” can we determine the “right” things to do? References.
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