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Meet One of Our Non-Profit Partners

Deming Institute

Harnessing the Power of Genuine Collaboration with Aileron. We are so proud of this community, which is doing the important work of spreading the Deming teachings. Our revenue has grown by 60%… and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff.

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Iterative Customer Focus

Deming Institute

Edwards Deming (1952). Put it on the market. Test it in service; through market research, find out what the user thinks of it, and why the non-user has not bought it. Like many of Deming’s ideas the idea of iterative customer focus can seem too simple to be very powerful. Edward Deming.

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Top Leadership Blog Posts

Michael Lee Stallard

She also provides a practical 4-step process to make a change in your attitude.” Guy Harris presents Three Power Phrases to Disarm a Verbal Aggressor posted at Guy Harris: The Recovering Engineer , saying, “How do you respond to coworkers or colleagues when they are verbally aggressive? Mike Henry Sr. ” Bret L.

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The November 2011 Leadership Development Carnival

Great Leadership By Dan

She also provides a practical 4-step process to make a change in your attitude.". Guy Harris presents Three Power Phrases to Disarm a Verbal Aggressor posted at Guy Harris: The Recovering Engineer , saying, "How do you respond to coworkers or colleagues when they are verbally aggressive? Mike Henry Sr.

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We Need to Apply Quality Improvement Lessons to Safety

The Practical Leader

That’s led to exponential increases in quality and productivity – especially in manufacturing, logistics, and other process industries. My second book, Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance , was published in the early days of the quality movement.

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Jobs to be Done

Deming Institute

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Overcoming the Abysmal Reorganizing and Restructuring Failure Rates

The Practical Leader

Apart from the high costs and squandered opportunity, a failed reorganization can leave an enterprise even worse off than it was before , with lost productivity, a weakened market position, and a disengaged workforce, among other impacts.” This all starts with the fundamental premise that “form follows function.”