Deming Institute

MARCH 9, 2017

Kentaro Toyama ‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification. If technology is going to improve the lives of the world’s poorest, it must be grounded in a deep understanding of human behavior and an appreciation for cultural differences.”.

Technology 31

Technology System Deming Long-term 31

Curious Cat

AUGUST 4, 2015

Manu Vora kicked the discussion off with his post on The Gift of Knowledge Transfer Through Technology. As I moved into high school Dad was doing much more direct management consulting (it was also a combination of statistics, engineering and management but the emphasis shifted over time) based on Deming’s ideas.

Technology 40

Technology Ohno Deming Handbook 40

Deming Institute

FEBRUARY 8, 2016

Scott first encountered Deming’s ideas while an engineer at Proctor & Gamble in 1986. Deming training was rolled out to us. He taught the Deming principles to his new company and they were readily embraced. Scott Dalgleish. Scott Dalgleish is the CEO at Phase IV Engineering. I thought it was a really wonderful thing.

Deming 28

Deming Engineering CEO System 28

Deming Institute

OCTOBER 24, 2016

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. Deming’s major insight was to recognize that Shewhart’s idea [control charts, chance and assignable causes etc.], Dr. Wu also points out.

Deming 28

Deming Quality Tools Process 28

Deming Institute

JANUARY 15, 2018

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods.

Deming 53

Deming Company Management Conference 53

Deming Institute

JULY 30, 2015

In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” Dr. Deming is cited several times in the book, and the reader will find evidence of Dr. Deming’s thinking throughout the 180 pages of the book.

Deming 28

Deming Influence System Seminar 28

Deming Institute

APRIL 4, 2017

Edwards Deming Institute® is to foster an understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity and peace. At the Deming Institute, we honor the legacy of Dr. Deming by bringing his teachings to life today and for the future. Edwards Deming. Our Vision. Our Values.

Deming 37

Deming Cooper Human Resources System 37

The Horizons Tracker

SEPTEMBER 7, 2020

It’s created a world in which the speed of learning is a competitive advantage, both for individuals and organizations. Of course, learning organizations are not necessarily a new thing, but their nature has changed. Netflix, for instance, shifted from DVD rental to streaming.

Osborne 97

Osborne Development Tacit Knowledge Kaizen 97

QAspire

OCTOBER 22, 2017

Start ups are organized around a brand new idea but they often stumble when it comes to execution. Add to this, the challenges of hyper-competitive landscape, organization cultures, shortage of talent and agility to move swiftly and the challenge of innovation compounds. Dr. Deming on Joy of Work, Innovation and Leadership.

Innovation 97

Innovation Deming Agility Resistance 97

Deming Institute

AUGUST 30, 2018

Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” As a result, organizations must devote considerable resources to teach these fundamentals. Rafael Aguayo, Deming: The American Who Taught the Japanese About Quality, Simon & Schuster, 1990, p. References.

Quality 51

Quality P&L Deming Education 51

Deming Institute

FEBRUARY 29, 2016

Each time technology advances to allow for collection, storage, and analysis of more data, we have the opportunity to expand the boundaries of the systems that we can analyze and improve. As Dr. Deming would say, “ Without a theory there is no learning.” Have we considered the impact of collecting data (e.g., What is the aim?

Deming 28

Deming System Cooper Analysis 28

Deming Institute

JANUARY 30, 2017

I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. It had been published in the journal of the Society for Health Systems (an organization I am active with today, including running the Red Bead Experiment at their 2016 conference).

Deming 28

Deming Kaizen System Quality 28

Deming Institute

AUGUST 10, 2017

Enter technological ease – management implements the swipe in /swipe out approach to restroom breaks – thus confirming productivity is in the toilet. Edwards Deming and his System of Profound Knowledge, they would know it’s they , not their workers, who are responsible for improving productivity.

Deming 48

Deming Bottom-up System Reference 48

Deming Institute

JUNE 1, 2015

Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). This [Deming’s ideas] sort of went to the same exact type of philosophy. He mentions he was surprised when Dr. Deming answered his own phone.

Deming 28

Deming Health Care Company Management 28

Great Leadership By Dan

NOVEMBER 6, 2011

It's meant to be more of a menu - organized in a way that you can pick and choose based on author, blog name, subject title, and a "teaser" line if the author provided one. No technology or rote process can give you the “correct” plan – BUT a solid process for planning can guide you to the best plan for your team and you.

Leadership Development 248

Leadership Development Development Leadership Deming 248

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” See a classic discussion with Dr. Ackoff and Dr. Deming on the futility of trying to put together best parts/processes without an appreciation for the system. People copy examples and then they wonder what is the trouble.

Examples 28

Examples Deming Software System 28

QAspire

OCTOBER 13, 2010

a lot of companies focus on restructuring their organization structure (hierarchy). Tuning hierarchy and structure of the organization for better outcomes is just one part. I have said this before – any organization that aims to deliver high performance consistently cannot ignore the power of process. How would work flow?

Process 130

Process Deming Restructuring Efficiency 130

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. But many people like to learn about how others have applied Deming’s ideas.

Deming 28

Deming Health Care System Cost 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

Deming 28

Deming Christensen System Innovation 28

The Empowered Buisness

MARCH 4, 2014

Global or holistic thinking combines the cognitive abilities of: Big picture thinking (ie, seeing the overall landscape from a 10,000 foot level … such as your organization or industry. . The personal computer revolution was started by putting together existing technologies in a way never done before. Global (or Holistic) Thinking.

Strategic Planning 131

Strategic Planning Content Covey Industry 131

Deming Institute

OCTOBER 12, 2017

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. How did I figure this out?

Project 28

Project Deming Root Cause Analysis RACI 28

Curious Cat

FEBRUARY 19, 2015

If ASQ is mainly an organization focused on maximizing its revenue then selling articles that were written by authors (not paid by ASQ) and published by ASQ years and decades ago may be sensible. I would look at how to use technology to connect members to knowledge (and knowledgable experts) they need.

Globalization 40

Globalization Management Deming Mission Statement 40

The Practical Leader

JULY 20, 2011

The first two rings (my last two blog posts) deal with things — technology, products, services, systems, processes, structures, and so on. At its best, the Third Ring is a series of tiny gestures and insignificant signals that make dealing with an organization a rare delight. In virtually every organization it’s management.

Sharpe 53

Sharpe Deming Hotels Quality 53

Curious Cat

APRIL 28, 2015

I took this photo after presenting a Deming 2 1/2 day seminar in Boston (at the Boston Fine Arts Museum – see more photos ). The organization really should focus on improving the management system so it isn’t such a barrier to improvement. The benefits they bring are very hard to calculate.

Conference 40

Conference Innovation Transportation Software 40

Strategy Driven

AUGUST 17, 2011

Those who took the oath may have been entering a religious order or pledging allegiance to a political organization, but in every case, they promised to abide by a certain code of conduct and to build affective regard for the group to which they now belonged. Quite often, that individual may not even be an employee.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. Edwards Deming to several dozen executives in Japan in 1950. Such a viewpoint of gathering consumer feedback is considered vital to organizations seeking to improve product quality. Deming is the core of our management.” and Japan.

System 74

System Productivity Products Deming 74

Harvard Business Review

JANUARY 18, 2011

The first decade of the 21st century brought about an incredible amount of technological advances — Facebook, Twitter, Android, iPod/iTunes/iPhone/iPad, and many other innovations transformed how we communicate, work, and live. But it is often the processes that helped create and manage these technologies that prove most enduring.

Innovation 15

Innovation Supply Chain Management Six Sigma 15

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

Agility 8

Agility Nonaka Takeuchi Innovation 8

The Horizons Tracker

MAY 23, 2019

It’s created a world in which the speed of learning is a competitive advantage, both for individuals and organizations. Of course, learning organizations are not necessarily a new thing, but their nature has changed. Deloitte’s Global Human Capital Trends report shows how far many organizations still have to go.

Competitive Advantage 51

Competitive Advantage Kaizen Technology Learning-by-Doing 51

Harvard Business Review

MARCH 23, 2011

Organizations are overrun with improvement initiatives, from infrastructure overhauls to sales programs. Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Eradicate process lingo.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Deming Institute

DECEMBER 7, 2017

Edwards Deming. From sales of iPhones to iPads to computers, Apple executives offered explanations for these results and predictions for the future. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Post by Bill Bellows. billion and a quarterly net profit of $7.7

Deming 28

Deming System Crisis Industry 28

Harvard Business Review

MARCH 29, 2013

If an organization needs to undergo significant change, that's a leadership issue, right? But by itself, the lead-animal theory is woefully insufficient for changing large organizations or large parts of organizations. Most people in large organizations catch a glimpse only briefly, via dispatch or WebEx or the rare visit.

Management 8

Management Leadership Deming Globalization 8

Harvard Business Review

AUGUST 24, 2012

Thus, the second key is to acknowledge that Dr. Deming's famous observation — "the most important costs (of quality in manufacturing) are unknown and unknowable" — extend to data as well. For many organizations, the most important impact of bad data will hit home with their big data efforts.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

FEBRUARY 25, 2013

Edwards Deming , "automating a process that produces junk just allows you to produce more junk faster.". As a first step, many organizations have recognized the need for common data terminologies (e.g., While we wholeheartedly believe in the promise, results to date do not surprise us. To paraphrase the great Dr. W.

Health Care 8

Health Care Benchmarking Insurance Mayo 8

Harvard Business Review

JUNE 26, 2015

But the world’s best organizations are calling a truce: They are learning how to turn the potentially destructive power of process and procedure to everyone’s benefit. Standardizing has become part of the DNA of large organizations to address such issues as safety and probity as well as efficiency. Insight Center.

Process 8

Process Banking Compliance Bureaucracy 8

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. Even today many organizations treat suppliers as adversaries to beat at the negotiating table. Dr. Deming explained that the organization was a system that included the suppliers and customers. Point 4 in W. You need to manage and continually improve that entire system. .

Long-term 28

Long-term Deming Cooper System 28

Strategy Driven

NOVEMBER 15, 2018

Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.” Often, leaders don’t believe the people in their organization can innovate, or they blame their people for a lack of innovation. The importance of technology ownership is significant.

Innovation 57

Innovation Engineering CIO System 57