Deming Six Sigma Team TQM 
Lead Change Blog
FEBRUARY 17, 2016
We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. The benefits were significant. Fun Leaders Are Light.
Harvard Business Review
MARCH 23, 2011
Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). So how can your organization avoid the process improvement hype cycle?
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