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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Deepa Prahalad – Focused on design and emerging markets. 14th Administrator, United States Agency for International Development. Telisa Yancy – Chief Marketing Officer at American Family Insurance. Author or editor of 29 books.

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Why Consensus Kills Team Building | N2Growth Blog

N2Growth Blog

Team building, group dynamics, talent management, leadership development, and any number of other functional areas are much more about clarity, focus, aligning expectations, and defining roles than creating equality. It reminds me of Drucker’s first rule of decision making: one does not make a decision unless there is disagreement.

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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

The paradox is that companies spend millions acquiring competitive or market “intelligence” from armies of vendors and deploy the latest technology disseminating the information internally. Some estimate the market for market research alone at $20 billion annually. What Did Peter Drucker Really Say?

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The Cure for Self-Inflicted Complexity

Harvard Business Review

Inter-domain complexity challenges us whenever a hospital patient has co-morbidities (heart and liver problems for example), or a business problem spans marketing and finance, or a political problem bridges foreign relations and domestic economics. Among them will be a common sense that complexity is dropping, not rising.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Digital Transformation Doesn’t Have to Leave Employees Behind

Harvard Business Review

Drucker Forum 2015: Managing in the Digital Age. This post is one in a series of perspectives by presenters and participants in the 7th Global Drucker Forum. Roland Berger applied its methodology to the French labor market and estimated that 42% of French jobs could be at risk.

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In 2014, Resolve to Make Your Business Human Again

Harvard Business Review

In 1960, marketing legend Ted Levitt provided perhaps his seminal contribution to the Harvard Business Review : “ Marketing Myopia.” Peter Drucker famously said that the point of a business was to create a customer. Posing that question continues to be a powerful way to catalyze important strategic conversations.

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