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Pfizer’s Straight Talk on Culture

Michael Lee Stallard

Developing this ownership culture will be key to our success. Pfizer people care. They embody our humanity and innovative spirit, and are determined to tackle some of the most pressing health care challenges of our time. People are more committed and loyal to an organization that is ethical.

Ethics 150
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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building and analytical skills. service); Hill Country Memorial, Fredericksburg, Texas (health care); St.

Quality 70
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The Joy of Facts

Next Level Blog

Reid talk about what he learned in writing his book about health care, The Healing of America. Reid travelled around the world twice – once on his publisher’s dime and again to film a documentary for PBS – to learn about how health care is delivered in different countries. is the only country running all four systems.

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3M’s SVP of HR Kristen Ludgate on a Better Way to Attract Top Talent

HR Digest

For example, before launching a new performance review system this year – dubbed Performance Everyday and hinged on our culture elements – we used crowdsourcing and other tools to hear directly from 3Mers about how to best improve our approach. . Do you see HR as a business partner or HR as a business driver? PHOTO: 3M.

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What Health Care Leaders Need to Do to Improve Value for Patients

Harvard Business Review

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Leading Change in Health Care.

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How to Develop a Covid-19 Employee Vaccination Policy

Harvard Business Review

Lessons from a health care system in Texas.

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Helping Patients Make Peace with Death

Harvard Business Review

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. But it always fails eventually, and when that occurs, our system, by and large, does a lousy job. All patients would designate health care proxies.