Six Disciplines

MAY 10, 2011

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy. Find out more today.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Norton 101

Leading Blog

DECEMBER 12, 2023

Master of Change : How to Excel When Everything Is Changing – Including You by Brad Stulberg (HarperOne, 2023) From social disruptions like economic recessions, pandemics, and new technologies to individual disruptions like getting married, career transitions, and becoming a parent, we undergo change and transformation—both good and bad—regularly.

Books 285

Books Leadership Norton Edmondson 285

Strategy Driven

JULY 13, 2011

Since the unit’s reported financial results were so good, the executives at the corporate headquarters didn’t ask many questions about the drivers of the unit’s profits – until it was too late. Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JULY 25, 2014

I decided to test his claim by interviewing current and former C-suite executives, including Bob Crandall, former CEO of American Airlines; David Norton, former CMO of Harrah’s casinos; Will Ethridge, CEO of Pearson Education; and Pat O’Keefe, former CEO of Watts Water Technologies. Play to your strengths, not your rival’s.

CEO 9

CEO Norton Airlines Short-term 9

Harvard Business Review

OCTOBER 23, 2013

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. ” “We’re working on the most advanced technology.” They can: Mastery: Help people develop deep skills.

Motivation 9

Motivation IPO Norton Open-book 9

Harvard Business Review

DECEMBER 13, 2017

There are core competencies that every PM must have – many of which can start in the classroom – but most are developed with experience and good role models and mentoring. If the best PMs have well developed core competencies and a high EQ, does that mean that they are then destined for success no matter where they work?

Productivity 8

Productivity Products Core Competence Management 8

Coaching Tip

SEPTEMBER 20, 2011

We have entered the age of empowered individuals, who use potent new technologies and harness social media to organize themselves. It's not about the top executive dictating what needs to be done and when, it's about providing individuals with the power to connect.". A Brewing Situation for Grassroots Leadership through Social Power.

Power 102

Power Norton Hamel Leadership 102