Deming Institute

JUNE 11, 2018

The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Deming cared most about how measurement was appropriately used to better understand and improve the overall system.

Metrics 31

Metrics Deming Scientific Management Proposal 31

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. Whereas new technologies, competitors, and business models have made products and services more affordable and accessible in media, finance, retail, and other sectors, U.S. health care keeps getting costlier.

Health Care 8

Health Care Innovation Insurance Disruptive Innovation 8

Harvard Business Review

DECEMBER 22, 2014

One of the main justifications for the mergers and acquisitions sweeping the health care industry is greater integration between the physicians and teams that care for patients. We chose to support independent medical centers by creating the Mayo Clinic Care Network. But consolidation does not ensure integration.

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

NOVEMBER 15, 2013

In the mid-Atlantic region of the United States, an effort is under way to get insurers, providers, employers, and unions to cooperate in creating a system that can reduce total health care costs and premiums while achieving better outcomes. With that in mind, they must seek four changes. Establish Common Goals.

Health Care 8

Health Care Cooper Insurance Cost 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

OCTOBER 26, 2011

Yet this is exactly the challenge facing leaders of the finance function who are asked to help their organization improve the way that work is done. As finance shifts its focus from controlling costs to advising managers on improvement activities, CFOs must change their thinking and behaviors. Then I became an advocate.

Finance 11

Finance CFO Budgeting Operations 11

Harvard Business Review

JUNE 22, 2017

He went on to become the president and CEO of Children’s National Health System in Washington, DC and recently published a memoir, Healing Children: A Surgeon’s Stories from the Frontiers of Pediatric Medicine. How can the health care system adapt to bring that kind of specialized experience to more families?

CEO 8

CEO System Innovation Chief Financial Officer 8

Harvard Business Review

OCTOBER 17, 2018

The Future of Health Care. Although medical trainees spend years learning about physiology, anatomy, and biochemistry, there are few formal avenues through which trainees learn fundamental leadership skills, such as how to lead a team, how to confront problem employees, how to coach and develop others, and how to resolve conflict.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

MAY 1, 2013

We face a public health emergency. Without adequate financing, ministries of health and even private hospitals in developing countries often don''t have the resources needed to purchase diagnostic equipment, train workers, and ensure access to appropriate treatment.

Health Care 8

Health Care ROI NGO Long-term 8

Harvard Business Review

MAY 23, 2017

Nearly everyone in health care wants to cut waste and reduce unnecessary costs — until the conversation turns to advanced chronic illness and end-of-life care. Fears about “pulling the plug on granny,” no matter how ill she may be, have slowed progress toward value-based care. Insight Center.

Health Care 9

Health Care Sharpe Document Cost 9

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

JULY 16, 2015

Part of the answer is that the vast wealth of Africa is often not being translated into development. But to achieve development, we need much more than money. They need infrastructure, starting with the roads that will take them to school or market, as well as electrification, water and sanitation systems. We are investing.

Consensus 8

Consensus Finance Commitment Health Care 8

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. Health care has proved resistant to a similar transition, although everyone would benefit. The ideas have also been embraced by public policy makers, health plans, and the general public.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

OCTOBER 17, 2013

As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. At the breakfasts he asked, “What rules did you break to make your care great?” Leading Health Care Innovation.

Crisis 9

Crisis Health Care Quality Welch 9

Harvard Business Review

OCTOBER 11, 2013

Why do American employers act like helicopter parents when it comes to their employees’ health care? Today all wage earners are required to put savings into an individual account to cover future health-care expenses, a scheme called Medisave. While Health Savings Accounts have existed in the U.S.

Health Care 8

Health Care Company Insurance Incentives 8

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

AUGUST 30, 2018

These solutions lie at the intersection of technology development by companies and policy formulation by governments. The World Economic Forum is spearheading Breaking Barriers for Health Data, a project that deploys federated database queries for the transferring and processing of health care data. In contrast, the U.S.

Supply Chain 9

Supply Chain Globalization GAAP Policies 9

Harvard Business Review

OCTOBER 9, 2014

Until some dramatic development galvanizes people to act, they sit on the shelf. A very different result may be possible, however, as more states and localities authorize the construction of roads that are privately owned and financed, or even sell off existing roads and other infrastructure in order to relieve their own budgetary pressures.

Politics 8

Politics Health Care Budgeting Insurance 8

Harvard Business Review

APRIL 19, 2011

Non-profit corporations may not be providing a financial return to investors or owners, but they still capture value to finance activities with contributions, grants, and service revenue. Government agencies are financed by taxes, fees, and service revenue, but are still accountable to deliver citizen value at scale.

Business Model 15

Business Model Kaplan Finance Health Care 15

Harvard Business Review

APRIL 11, 2017

Where and how do we develop a relationship with cities? How can we finance fleets through leasing and/or mobility securitization? Health care. How can we use driverless vehicles to reduce health care costs? Some disruptors’ systems already outperform humans on the open road. Financial services.

Automotive 8

Automotive Transportation Health Care Maturity 8

Harvard Business Review

APRIL 1, 2016

When business leaders talk about going digital, many are uncertain about what that means beyond buying the latest IT system. Right behind it are media, finance, and professional services, all of which have far more sophisticated digital capabilities than the rest of the economy.

Industry 8

Industry Benchmarking Supply Chain Health Care 8

Harvard Business Review

DECEMBER 15, 2015

I’d like to share what I learned while leading an SBM — to help other states as they navigate the health insurance landscape and, more broadly, to inform health-system leaders, employers, and policy makers about the challenges SBMs face and the solutions they’re developing. Leading Change in Health Care.

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

JULY 5, 2018

The model was honed by Jack Welch in the 1980s and 1990s, with new portfolio restructuring strategies and a headlong expansion into finance. Fourth, some argued that GE’s advantage lay in its system of professional management, epitomized by its investments in executive education and management development.

Welch 8

Welch Software Industry Hedge 8

Harvard Business Review

APRIL 29, 2015

Consider the case of MedStar Health, the largest nongovernment health care provider in the Baltimore-Washington, D.C., region, as it navigates a dramatic shift from competing by offering integrated, comprehensive medical services to offering lower cost preventive care. The New Ways to Compete. Sponsored by Accenture.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

OCTOBER 27, 2015

Many in the United States have argued that diagnostic errors have been neglected due to the belief that health systems are not measuring errors and are disinclined to finding systemic solutions. Given that most developing countries do not record medical errors, the global magnitude of the problem is not well documented.

Health Care 8

Health Care Content Globalization Mayo 8

Harvard Business Review

JULY 4, 2017

Tim Cook recently confirmed that Apple is working on ‘autonomous systems.’ Apple is so great at connectivity, aesthetics, and entertainment that any vehicle they develop will incorporate these as table stakes. Is that part of their play in health care? How about a man cave on wheels? Or a kitchen?

Transportation 10

Transportation Sports Pharmaceuticals Health Care 10

Harvard Business Review

SEPTEMBER 5, 2016

The UK’s Department for International Development uses “results-based” aid to improve the educational outcomes of young girls in Africa and Asia. ” Health care. And the Health Care Transformation Task Force , a newly formed coalition of private insurers and provider organizations in the U.S.,

Incentives 8

Incentives Health Care Education Insurance 8

Harvard Business Review

JUNE 8, 2015

With its Emerging Businesses (EB) group (where one of us serves as President), Merck started a journey about three years ago with a core investment thesis: there are areas of growing unmet need in health care that intersect with its established competencies.

Health Care 8

Health Care Venture Capitalist Strategic Fit Pharmaceuticals 8

Harvard Business Review

MARCH 20, 2015

Consider this: chief nursing officers (CNOs), who oversee large nursing workforces in midsize and major health systems, have knowledge-intensive jobs to begin with. New nurses can be overwhelmed when they are hired into a complex health care setting, often leading to unwanted turnover. The list goes on and on.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Coaching Tip

JANUARY 29, 2014

Biggest gains: health care and social assistance (12% growth since 2009, an increase of 6,385 establishments); mining and oil and gas extraction (12%, 1,001); accommodation and food services (10%, 4,276); professional, scientific, and technical services (9%, 5,979). Nearly 30,000 more establishments in 2012 than 2009, up 5%.

Real Estate 97

Real Estate Health Care Insurance Construction 97

Harvard Business Review

JUNE 9, 2017

The Leading Edge of Health Care. National Institutes of Health, but the reverse is less clear; biopharmaceutical companies, too, participate in basic research that advances our understanding of mechanisms of disease and treatment. Commonly, researchers develop a theory, then build a career gathering support for it.

Conflict of Interest 10

Conflict of Interest Pharmaceuticals Policies Industry 10

Harvard Business Review

OCTOBER 25, 2017

At Geisinger, we set out to improve the health of diabetic adults by providing them with free, nutritious food and a comprehensive suite of medical, dietetic, social, and environmental services. Together, these behaviors can contribute to the development of diabetes and exacerbate it. Transforming Health Care.

Class 8

Class Insurance Cost Health Care 8

Harvard Business Review

SEPTEMBER 29, 2014

Indeed, achieving their goals required significant behavior change from multiple players who didn’t necessarily see themselves as part of the same systems even though they served largely the same families and neighborhoods. Paul, local government and foundations took on roles that were far from what is generally expected of them.

Metrics 9

Metrics Banking Learning-by-Doing Education 9

Harvard Business Review

FEBRUARY 21, 2011

Back in 2008, Steve Strogatz and I were interested in sports, not the world of finance. Happily, since Gould first examined the streak, baseball statisticians have been witness to many developments, most notable of which is the digitization of baseball data and its appearance online.

Management 14

Management Fashion Long-term Sports 14

Harvard Business Review

AUGUST 23, 2018

By facilitating the transition from school to the labor force, summer jobs can help students apply what they learn in school, learn more work-related skills, and develop contacts with employers. My research shows that summer jobs for teens are important to their future prospects. Refocusing on Summer Jobs. Many large U.S.

Short-term 8

Short-term Participative Long-term Career 8

Harvard Business Review

FEBRUARY 2, 2012

Goodwin had brought the honors systems into disrepute; his award was thus annulled. This typically holds true for the highest-ranking and most dynamic slices of industry, whether financial services, professional sports, health care or high tech. Developing better software would have paid less.

Incentives 14

Incentives Committee Banking Long-term 14