Harvard Business Review

MAY 15, 2012

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Unfortunately, this creates two problems.

Process 11

Process Innovation Hammer Resistance 11

Harvard Business Review

OCTOBER 16, 2014

When I grab a hammer to install shelving, the distinction between “hand” and “tool” recedes into the unconscious, while completing the job becomes the main object of my thinking; in function and thought, the tool is the extended hand when it works properly. Information & technology Internet Technology'

Hammer 8

Hammer Fashion Sample Information Technology 8

Harvard Business Review

SEPTEMBER 10, 2014

If you needed a hammer, for example, someone would manually produce one for you. The industrial revolution enabled the mass production of hammers with consistent quality and lower cost. Of course, the analytics processes had to be designed, developed, tested, and deployed by people. Making analytics operational is not optional!

Hammer 8

Hammer Company Operations Information Technology 8

Harvard Business Review

APRIL 18, 2016

In addition to executing well-defined tasks, technology is starting to address broader, more ambiguous problems. It’s not implausible to imagine that one day a “strategist in a box” could autonomously develop and execute a business strategy. Don’t let technological capabilities dictate the problems you solve.

Strategy 8

Strategy Supply Chain Technology Engineering 8

Harvard Business Review

MARCH 7, 2011

In addition to laying out an approach for making one-time improvements, Reengineering's high priest (the late Michael Hammer) had advice for organizations wanting to sustain improvement. Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 14

Six Sigma BPM Process Hammer 14