The Practical Leader

DECEMBER 6, 2012

I’ve also written seven books, hundreds of articles and blogs, facilitated over a thousand retreats and workshops, and delivered hundreds of keynotes on personal, team, and organizational leadership. It heralds a mega-shift in leadership training and development. When to work on weaknesses.

Books 53

Books Collins How To Leadership 53

HR Digest

OCTOBER 29, 2023

Harvard Business Review found that teams with a shared purpose and uniting values showed a 17 percent increase in performance , highlighting clearly why setting good work culture examples is important. Good Work Culture Examples Lead by example, as the wise always say. Zappos prioritizes employee happiness and offers unique benefits.

Examples 97

Examples Company Diversity Team Building 97

Harvard Business Review

SEPTEMBER 27, 2017

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. At L’Oréal, CEO Jean-Paul Agon signaled the company’s digital transformation when he recruited Lubomira Rochet to be the chief digital officer and a member of the executive team.

P&L 12

P&L Agility Fashion Media 12

Harvard Business Review

JULY 31, 2017

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

FEBRUARY 8, 2012

Scibelli restructured the HR department by hiring a director of organizational development from the outside (since they didn't have this function) to help people adapt to process changes. The director oversees training and education, helps teams on group problem solving and team building, and oversees employee engagement.

Process 13

Process Compliance Operations Human Resources 13

Harvard Business Review

DECEMBER 6, 2017

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

NOVEMBER 7, 2017

In my work analyzing the thinking styles of leaders in organizations, I’ve found that strategy is usually developed by people who have a big-picture orientation, while execution is often done by those with a detail orientation. I consistently see measurement as an afterthought in strategy development.

Execution 12

Execution Strategy Metrics Resistance 12

Harvard Business Review

OCTOBER 14, 2014

Etsy analyzes technical challenges on its public engineering blog , opens its professional development workshops to the local coder community, publishes success stories on its Slideshare channel, and gives away code on its GitHub repositories, all to help other software-centric firms accelerate their own learning and growth.

Company 9

Company Business Model Workshop Metrics 9

Harvard Business Review

MARCH 1, 2017

By diving into the data, we were able to dramatically reduce customer dissatisfaction, increase customer loyalty, and develop new, differentiating service offerings. The team discovered that guests often tag the clothes they wear with designer names when they take selfies at our hotels and post them on Facebook and Instagram.

Hotels 8

Hotels Fashion Budgeting Retail 8

Harvard Business Review

SEPTEMBER 13, 2012

Departments can automate a business process in the time it would take to enter IT's development pipeline. As CIOs pitch new IT projects and their teams undertake delivery, cost and effort estimates can vary wildly. Out came a scoring process the teams could use to prioritize and budget new projects.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

MARCH 22, 2017

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. For example, Intuit’s marketing team spends time with self-employed people in their homes and offices to immerse themselves in the customer’s world.

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

FEBRUARY 27, 2012

For understandable reasons, marketing departments and customer account teams are too busy selling existing products to existing customers to be distracted by (in their eyes) a hare-brained, half-baked R&D offering. The account team would never have helped organize that kind of test "on spec." The money made it real.

Innovation 11

Innovation Budgeting Chemicals Seminar 11

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

SEPTEMBER 21, 2018

Only 13% of directors in the energy and utilities industry consider innovation to be a major strategic challenge, but the swift growth of renewable energy companies and such developments as the use of drones for monitoring oil and gas production suggest that no industry is impervious to the forces of innovation.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

JUNE 13, 2018

What sets RPA apart from other automation technologies is that its ability to imitate a human user of one or more information systems reduces development time and extends the range of functions that can be automated across a much wider range of business activities. billion customer journey transformation program.

Process 12

Process Six Sigma Company Technology 12

Harvard Business Review

JANUARY 24, 2017

Scaling Up Manizales ( Manizales-Más in Spanish), an economic development coalition of local institutions and the Babson Entrepreneurship Ecosystem Platform (BEEP), which I created and lead, was launched in 2012 with the ambitious aim of revolutionizing the pursuit of opportunity. day, scale-focused workshops and related activities.

Entrepreneur 8

Entrepreneur Mentor Banking Self-aware 8

Harvard Business Review

NOVEMBER 29, 2013

The leaders of these organizations immediately got the concept that the philanthropic community stood to benefit by converging on a day like this, in the same way that retailers (even though they compete aggressively) all take part in and benefit from Black Friday. And most importantly, more giving took place. Learn from experience.

Decentralization 9

Decentralization Media Follow-up Learning-by-Doing 9

Harvard Business Review

NOVEMBER 19, 2013

How many times have you had a strategy meeting that gathered a smart, enthusiastic team to generate interesting ideas and debate their merits, yet after the meeting… nothing… much… happened? He was looking for an outside team to help Kuoni approach this question, but there were a few ground rules.

Innovation 9

Innovation Company Entrepreneur Constraint 9

Harvard Business Review

APRIL 10, 2013

I met Slovenian entrepreneur, Sandi Cesko, in 2007 when his Ljubljana -based multi-channel retail operation, Studio Moderna , had about $70 million in sales. Real entrepreneurs don''t mind paying taxes, so develop a clear, right-sized and strictly enforced tax system. At an entrepreneurship ecosystems workshop I ran in St.

Entrepreneur 8

Entrepreneur IPO Incentives Venture Capitalist 8

The Practical Leader

DECEMBER 14, 2011

Professor of leadership, Douglas Ready, and PhD student, Emily Truelove, report on how companies like the beauty retailer Sephora, luxury hotel chain Four Seasons, and French food giant Danone, came through hard times stronger than ever.

Participative 61

Participative Power Taylorism Taylor 61

Harvard Business Review

FEBRUARY 7, 2013

Apple gets mobile apps from independent software developers. Steve DeCorte, TW Garner's general manager of sales, told me that "as a small company, using AMG Strategic Advisors puts us on a level playing field with the largest consumer packaged goods companies when we call on retail customers.".

Organization 8

Organization Supply Chain Team Outsourcing 8

Harvard Business Review

AUGUST 14, 2012

A few weeks ago I was asked to prepare a workshop for a telecom company that wants to invest more in customer intelligence. No organization can pursue all of them at once (and this company didn't want its workshop to last a week), so the challenge is to narrow down the options fast. Perhaps the same list will be useful to you.

Objective 11

Objective Attrition Workshop Retail 11

Harvard Business Review

AUGUST 17, 2015

” Manufacturers and retailers can jointly learn what shelf sets, aisle layouts, signage, and promotions are capturing attention and changing shoppers’ behavior in the moment. That insight drove the development of a new sub-brand for the Secret line, Destinations, which promises scents that evoke locales and seasons.

Document 8

Document Marketing Learning-by-Doing Travel 8