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7 Steps to Problem Solving

Skip Prichard

Complex problem solving is the core skill for 21st century teams. Their new book is BULLETPROOF PROBLEM SOLVING: The One Skill That Changes Everything. New Skills Required. Would you share a little about the evolution of managerial skills and what skills are needed in the current era? Bulletproof Problem Solving.

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Making Diversity Central to Success: Q&A With Chevron’s Chief Diversity Officer

HR Digest

An early champion of the Men Advocating Real Change (MARC) gender inclusion program, Chevron recognizes the true power it can have to build self-awareness, foster individual inclusion skills, and sustain a culture of inclusion across the organization. Efforts to bring more diversity to the oil and gas industry are working.

Diversity 107
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Strategy as a Problem Solving Process

Strategy Driven

These comments by Mehrdad Baghai, strategist and author, commend our book Bulletproof Problem Solving: The One Skill that Changes Everything. How you disaggregate or cleave a problem has a big impact on the insight you get into a problem. Have we broken down the problem into key issues to address?

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Automation Will Make Us Rethink What a “Job” Really Is

Harvard Business Review

What set of skills should companies invest in? Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline. This is a classic proficiency role : though the skills are high level, beyond a certain standard, higher performance won’t yield more value.

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Who Wins in the Gig Economy, and Who Loses

Harvard Business Review

Work is being disaggregated from jobs and reorganized into a variety of alternative arrangements, such as consulting projects, freelance assignments, and contract opportunities. Workers with specialized skills, deep expertise, or in-demand experience win in the gig economy. All of that is changing.

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The Best Investment You'll Ever Make

Harvard Business Review

With nervous, but mostly eager, anticipation I walked up to the C-suite floor to meet with a senior manager at Merrill Lynch. And now that I was Institutional Investor double-ranked, I decided to reach out to him, and confide in him my long-term dream of moving into senior management. The conversation didn't go well.

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The 3 Ways Work Can Be Automated

Harvard Business Review

As business leaders and managers, we have become increasingly capable of engaging a workforce that is some combination of virtual and on site, part time and full time, permanent and contingent. Management oversees the entire fulfillment process, including the work interactions between robots and humans.