article thumbnail

Apple's Trojan Horse

Harvard Business Review

Now that we''re done, or nearly done, disintermediating old media like the newspaper, and supply chains like the book store, it''s time to solve that vexing problem of having to get ourselves from one place to another. But this is not a " wild card " — something too large to ignore but so improbable that it is not worth thinking about.

article thumbnail

What the Marketing Agency of the Future Will Do Differently

Harvard Business Review

How do agencies ensure their future by being able to help brands sell more and build stronger loyalty in such a disrupted and disintermediated world, where every individual is consuming so much media from so many different channels? And that has not changed since agencies were first invented. So, now what? Most have had limited success.