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Training and Development: Top Ten Lessons Learned

The Practical Leader

Waayyy back in the early days of my career, I was a young door-to-door sales rep and then sales manager with Culligan Water Conditioning. I took Dale Carnegie sales, public speaking, and management training courses and got turned on to personal and leadership development. That got me reflecting on decades of my journey in this field.

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Top 16 Books for Human Resource and Talent Management Executives

Chart Your Course

Every HR, OD professional, and management consultant should at the very least be aware of their existence, if not well-versed in their ideas and theories. In one of the defining management studies carried out in the 90s, Collins and his team complied a list of 1,435 companies in search of those special few that could truly be called “great.”

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Thinkers50 – World’s Most Influential Management Thinkers. Stew Friedman – Practice Professor of Management at the Wharton School of the University of Pennsylvania. World authority on project management. Non-profit CEOs.

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Manifesto for a Leadership Development Revolution

The Practical Leader

I’ve been delivering keynotes, webinars, facilitating workshops, and discussing our Strengths-Based Leadership Development System for the past month with many highly experienced HR, Learning, and OD executives. It is a misuse of a human resource as what a person cannot do is a limitation and nothing else.”

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Automation Won’t Replace People as Your Competitive Advantage

Harvard Business Review

Colvin’s point in the earlier book was that talented people always succeed in the context of a system, and it’s hard to rate talent independent of its context. Indeed, it’s often a well-designed system that makes someone valuable; the best systems are able to get “A” results out of “B” players.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. As the late business guru Peter Drucker said: The sole purpose of business is to serve customers.

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The Most Efficient Die Early

Harvard Business Review

However, in complex systems, where most decisions are made locally instead of centrally, and where outside forces affect things in often-unexpected ways, both problems and solutions have a disconcerting tendency to evolve. A healthier approach also means managing acceptable losses.