Harvard Business Review

DECEMBER 18, 2012

Many companies use the wrong metrics to measure their performance, especially when it comes to social media. I run a social-media company, and until recently even we were confused about what metrics mattered. Those metrics are the most common false idols of analytics. Vanity metrics look good but fail the "So what?"

Metrics 16

Metrics Media Ries Reference 16

Harvard Business Review

FEBRUARY 28, 2017

On February 19 former Uber employee Susan Fowler wrote an explosive blog post describing her time as an engineer at Uber. And it’s important to note that it isn’t only Uber that (allegedly) has a problem retaining and supporting female engineers. Her essay has received nationwide attention — and alarm.

Engineering 8

Engineering Company Report Career 8

Harvard Business Review

SEPTEMBER 24, 2012

Delivering them requires different people, technology, and skills — specifically including deep domain knowledge. They are entirely different beasts from raw data. And they're hard to build. Even with great data and tools, insights can be exceptionally tough to come by.

Metrics 15

Metrics Media PR Benchmarking 15

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. Metrics emphasized speed.

Organization 10

Organization Tactics Call Center Metrics 10

CO2

APRIL 1, 2022

Had they set out simply to make a profit, Apple likely wouldn’t be the revolutionary technology leader it is today. Many corporate visions also don’t provide a clear way to know if you’ve reached your goal because they lack tangible metrics. 3) What is it that can drive our economic engine?

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

Had they set out simply to make a profit, Apple likely wouldn’t be the revolutionary technology leader it is today. Many corporate visions also don’t provide a clear way to know if you’ve reached your goal because they lack tangible metrics. Ambitious and include a daunting goal. Customer Need As a Catalyst For Purpose.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Harvard Business Review

AUGUST 10, 2018

While AI will be deployed to manage certain tasks, including higher-level decision making, the technology’s true power is in augmenting human capabilities — and that holds true in the supply chain. Sustainers who ensure intelligent systems stay true to their original goals without crossing ethical lines or reinforcing bias.

Supply Chain 8

Supply Chain Technology System Engineering 8

Modern Servant Leader

JANUARY 15, 2015

Get hands-on serious about achieving your goals. ~ Love hugs from hubby, 3 kids and grandoggies 28 39,800 1,409 Norman Reiss Leadership, Nonprofits Blogs at Nonprofit Bridge on intersection of technology, communications & fundraising. Author of The Culture Engine & six other books. Be Irresistible. iStock photog.

Leadership 100

Leadership Executive Coaching Goleman Emotional Intelligence 100

Harvard Business Review

JULY 5, 2011

Unless people understand why innovation is necessary, it always loses to core business or the performance engine in the battle for resources. The performance engine is bigger, is the center of power, and can justify resources based on short term financial results. It's not about metrics; it's about "the educated gut."

Critical Success Factor 15

Critical Success Factor Innovation Stage-Gate Succession 15

Harvard Business Review

MARCH 6, 2018

Technology service providers like Accenture work on multiple software projects. As a test case, we decided to use the ML model we built to predict the performance of software projects against a host of delivery metrics. In fact, they would not have helped us achieve our key goals. AI as project manager. Training the model.

Software 8

Software Project Engineering Learning-by-Doing 8

CO2

JUNE 29, 2010

Evolutionary psychology also rightly points out that leaders and followers can often have quite different goals and agendas. It is very important for leaders wanting to create Self-Starters to articulate a clear vision, values and set of goals for their teams, as this type operates by seeking forgiveness rather than permission.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

NOVEMBER 29, 2017

Most companies are hard at work building technology to better protect themselves and their users or customers. But technology can only get us so far. In essence, we had achieved our goal of changing employee behavior and decided it would be better to allocate resources elsewhere.

Workshop 10

Workshop Education Brand Participative 10

Harvard Business Review

DECEMBER 13, 2017

Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Defining and tracking success metrics. Core Competencies. Performing market assessments.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

NOVEMBER 14, 2017

In the worst case, busyness can become an implicit goal or cultural norm, and the original strategic intent can be lost in a frenzy of detail and activity. ” Metric obsession. But the worst way to achieve a goal can sometimes be to pursue it directly. Tyranny of intermediate goals.

Execution 10

Execution Strategy Gantt Chart Film 10

Harvard Business Review

FEBRUARY 12, 2016

People were asked about GM products, upholstery textures, colors, vehicle designs, and technology, and their feedback was incorporated into GM vehicles. How technology is changing the way we work. Weaver’s staff sent three million mailings a year to GM and non-GM customers, achieving a remarkable 25% response rate.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

JULY 26, 2017

The key point from the CoastRunners example is that in most applications, the goal given to the AI differs from the true and difficult-to-measure objective of the organization. Enter Reward Function Engineering. Reward Function Engineering is the job of determining the rewards to various actions, given the predictions made by the AI.

Engineering 8

Engineering Learning-by-Doing Cost Training 8

Harvard Business Review

SEPTEMBER 5, 2013

Scenario planning is as essential for strategy formulation as it is for the design of next generation technologies and industries. Credit given for the development of novel/innovative metrics for performance assessment (for example, attendance figures as a "team economics" variable). Reverse Engineering. Comparative Coding.

Class 8

Class Education Supply Chain Sports 8

Harvard Business Review

JUNE 7, 2017

Over the past year, my behavioral science research and design firm, ideas42, has been interviewing experts across the cybersecurity space and conducting extensive research to identify human behavioral challenges at the levels of engineers, end users, IT administrators, and executives.

Execution 8

Execution ROI Metrics CEO 8

Harvard Business Review

FEBRUARY 19, 2016

Growing revenue and profits is a core objective of most companies, and it is the responsibility of every function to contribute to the pursuit of this goal. Yet, in recent years technology startups have embraced a new role, Growth Manager — alternatively Growth Hacker, Growth PM, or Head of Growth — that focuses on it exclusively.

Company 8

Company Management Objective Engineering 8

Harvard Business Review

JULY 11, 2017

The ultimate goal is to signal to the market that the digital acquisition is part of a series of moves that will help you adapt and win in the digitalization of your industry. Sponsored by DXC Technology. Determining the right valuation begins by understanding how the acquisition will affect your company’s equity profile.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

MARCH 22, 2017

The metrics also changed. In a fragmented media and social landscape, marketers can no longer reach their goals for awareness and reputation just through paid media and PR. The Office helps each client define, quantify, and track their unique business goals associated with Zscaler implementation. The results?

Creativity 11

Creativity Marketing Agility Budgeting 11

Harvard Business Review

SEPTEMBER 21, 2016

Before joining Facebook as a security engineer in 2015, I worked in industries from consulting to manufacturing to retail. Instead, it was forged by individual engineers and managers who recognized the opportunity to collaborate across the organization for improved performance, lower costs, and faster development cycles.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

JUNE 12, 2015

I sat down with Jay Parikh, the company’s Vice President of Engineering, to discover what his priorities might suggest more broadly about the future of operations. The technologies and trends shaping tomorrow’s businesses. Put them together, give them some goals, and then just let them go. Insight Center.

Operations 8

Operations Engineering Software Long-term 8

Harvard Business Review

JUNE 7, 2016

The technologies and processes that are transforming companies. It is estimated that in 2014 the world produced some 42 million metric tonnes of e-waste (discarded electrical and electronic equipment and its parts)—with North America and Europe accounting for 8 and 12 million metric tonnes respectively. Insight Center.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

DECEMBER 17, 2014

And the more growth opportunities stretch beyond a company’s current capabilities, the more the company needs to build systems to manage the unique nature of these opportunities (the kind we describe in more depth in our recent article “ Build an Innovation Engine in 90 Days ” and our 2012 e-book Building a Growth Factory ).

Innovation 8

Innovation Company Venture Capitalist Business Model 8

Harvard Business Review

APRIL 24, 2013

While the two goals are mutually reinforcing, companies actually require two distinct departments. The work requires many more people with a wider variety of skill sets, a more rigid environment, and different sorts of metrics. Both also have weaknesses, but the overarching goal must be building broad, deep strength in both.

Information Technology 8

Information Technology Long-term Industry Metrics 8

Harvard Business Review

FEBRUARY 16, 2018

“I wanted to learn: What are their goals? With Jeff Wald, the president and COO, an analytic thinker, she started with the metrics. “It required engineering resources being diverted and getting investors comfortable with that, and we had to make sure marketing could figure out how we were going to reposition ourselves.”

Influence 19

Influence How To Case Study Learning-by-Doing 19

Harvard Business Review

OCTOBER 1, 2015

million metric tons of “carbon dioxide equivalent” gases (CO2e) globally, which is the equivalent of nearly 540,000 tons of waste sent to the landfill. From there, the commitment was elevated to one of our company’s annual strategic priorities and cascaded throughout the organization, using our goal-deployment process.

Energy 8

Energy Commitment Globalization Operations 8

Harvard Business Review

OCTOBER 6, 2011

We have been deploying technology, re-engineering, training, and adopting modern IT-enabled management platforms to help our workers improve their productivity, hence their income. Customers and suppliers: The ultimate goal of our business is not to sell products but to serve customers.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

NOVEMBER 28, 2012

Sales managers are under a lot of pressure to get their reps to exploit interactive online technologies to the max, but that's a lot easier said than done. Generating useful information not only makes the company top of mind and educates customers, it also sends a signal that the rep really cares about the buyer's bottom-line goals.

Media 8

Media B2B Seminar Metrics 8

Harvard Business Review

FEBRUARY 13, 2014

Consider the impact it will have on your own human capital — that is, your ability to achieve your goals and dreams — and on your family’s human capital. It’s your engine, your juice. What would your success metrics be in the new position? Your Human Capital.

Human Capital 9

Human Capital Succession Survey Globalization 9

Harvard Business Review

OCTOBER 30, 2018

At Coursera, we use machine learning to help learners find the best content to reach their learning goals, and to ensure they have the support — automated and human — that they need to succeed. Depending on the answers to these questions, a product with uninspiring metrics today might deserve to be preserved.

Productivity 8

Productivity Products How To Long-term 8

Harvard Business Review

JULY 29, 2014

Baseline financial skills are still essential, but international experience, industry knowledge, investor relations acumen, technology expertise, and strategic prowess are now just as much part of the package. According to Prasad Setty, Director of People Analytics at Google, their goal is to have all people decisions driven by data.

CFO 9

CFO Charan Intangible Assets Human Resources 9

Harvard Business Review

JULY 11, 2017

In order to achieve these goals, new, non-traditional metrics were needed to track the project’s community impacts while making sure that investors and capital partners were still accomplishing their financial objectives. The benefits, or damage from not doing so, will be realized over a long period of time.

Real Estate 12

Real Estate Development Long-term Short-term 12

HR Digest

JANUARY 5, 2022

We’ve had the opportunity to interview Charlie Ackerman who provided some illuminating insights on how Bosch is equipped to drive change in its workforce, and what lessons have been reinforced over the past year to help the innovation engine become future ready. . One of our newest BRGs is BeAdept.

Human Resources 52

Human Resources Education Resources Innovation 52

Harvard Business Review

JUNE 12, 2015

By most of these metrics, the care compared well with others in the industry — but this wasn’t showing up in the overall satisfaction scores. So let’s set a goal of getting to the 90th percentile in 90 days. For me, the point of his story was simple but profound: empathy is the engine of innovation.

Innovation 8

Innovation CEO Benchmarking Airlines 8

Harvard Business Review

NOVEMBER 27, 2018

They work towards clear goals and they are focused on and accountable for achieving certain performance metrics. They’re already confident it will improve the client experience and business metrics, but they need to know by how much. Instead, they were born out of curiosity and extracurricular tinkering by data scientists.

Learning-by-Doing 9

Learning-by-Doing Engineering Metrics Cost 9