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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

As many companies move from exclusively internal focused R&D to distributed-innovation systems (e.g., A new component of the IT function must be developed to support this category of work: the Distributed Innovation Group (DIG). online idea markets), the center of expertise for innovation support, and analysis across the enterprise.

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Uniting the Religions of Process Improvement

Harvard Business Review

BPM missionaries say processes and process knowledge embedded in software, an enterprise architecture, and a central process management organization sustain improvement. Brad Power is a consultant and researcher in process innovation. He is currently conducting research with the Lean Enterprise Institute.